3rd Shift Transportation Specialist

JobTarget, LLC; Laredo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. is seeking a Transportation Specialist in Laredo, TX. You will manage customer relationships across the order process, own freight from creation to tracking, and collaborate with carriers to resolve issues.

The role requires strong communication and problem-solving skills, ability to work in a fast-paced environment, and a professional, positive attitude. On-site position with 3rd shift hours.

Qualifications

• High School Diploma or GED required.
• College degree and/or 1 year of transportation and customer service experience.
• Strong written and verbal communication abilities and good problem analysis skills.
• Ability to work in a high-stress environment with evolving priorities.
• Professional with a positive attitude.

Responsibilities

• Manage customer relationships through the order process.
• Create and track freight orders and coordinate with carriers.
• Communicate effectively with carriers and customers; escalate as needed.

Skills

Written communication

Verbal communication

Problem analysis

Education

High School Diploma or GED

College degree and/or 1 year of transportation and customer service experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC.Job Description: Transportation Specialist Location: 13520 Mercury Drive, Laredo, TX Department: 3PL Job Status: Full Time Reports To: Logistics Manager

POSITION SUMMARY

As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems, and providing creative solutions to exceed customer expectations.

ESSENTIAL DUTIES and RESPONSIBILITIES

Retainworkingknowledgeoftransportationsystemsafterinitial trainingInitiatecontactwithcarriers andcustomerswhenappropriateFacilitatecompleteandthoroughcommunicationbetweencarriersandcustomersOrganizeandtrack freightonanappropriatetimescheduleEffectivelycommunicateanescalateeventsthrough managementchannelsComposeofficeappropriatecommunicationthroughavarietyofmediaContinueproactivesolutions withinthenetworkProvidehandsonsupportduringtheabsenceofotherteammembersorduringpeaktimesWorkwithpeerstodevelopbestpractices thataresharedacrossall fieldofficenetworksAdapttoachangingprocess,whileworkingtowards standardization

EDUCATION

High School Diploma or GED required. College degree and/or 1 year of transportation and customer service experience.

EXPERIENCE

Must have strong written and verbal communication abilities as well as excellent problem analysis skills. Must be able to work in a high stress environment with the ability to adjust to continuous changing priorities. Must be professional with a positive attitude.

SUPERVISORY RESPONSIBILITIES

None

COMPUTER SKILLS

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Must have the ability to learn new programs as necessary.

OTHER REQUIREMENTS

Solid work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT

This position is an office position within our crossdock facility. You will have access to our crossdock thus will need to follow all correct and proper PPE requirements set for entering the dock area. Such as but not limited to, wearing a reflective vest, shirt, or jacket, and steel toe shoes or shoe coverings.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

3rd Shift | 7PM - 4PM | Monday - Friday