3rd shift Supervisor

Goodwill Industries International, Inc.; United States; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

3 Medical Plans

HRA

Dental Plans

Vision Plan

401K Plans

Life Insurance

EAP

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Warehouse Operations Supervisor to lead the team responsible for donations processing, storage, and inventory at the ROC. You will oversee scheduling, equipment needs, and staff assignments to ensure efficient operations and customer service.

You will uphold safety policies, operate a forklift when required, and coach team members to deliver high performance while maintaining Goodwill brand standards at the ROC location.

Qualifications

• High School diploma or equivalent required.
• 2+ years of supervisory experience or equivalent work experience.
• Ability to lead, coach, train, and motivate others.
• Ability to speak and read English proficiently.
• Forklift operation qualification or ability to obtain it.

Responsibilities

• Lead and direct Warehouse Operations Team in donations coordination and inventory control.
• Schedule, monitor expenses, and maintain safe, clean operations.
• Ensure efficient inventory distribution and organization.
• Provide excellent customer service to vendors and customers.
• Maintain ROC safety standards and forklift certification as needed.

Skills

Leadership

Coaching

Team management

Communication

English proficiency

Education

High School Diploma or equivalent

Tools

Forklift Operation

Microsoft Office

Job description

515 N 51st Ave Phoenix Arizona, 85043, [phone] Starting Pay :$23.99 Hourly

Position Description

Leads and directs the Warehouse Operations Team responsible for the coordination of product placement, storage, movement, loading / unloading of trucks, customer service, organization, cleanliness, and inventory control of donations at the ROC (Retail Operations Center) for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Monitors daily / weekly reports to understand inventory trends and Team Member performance. Must have strong adherence to all safety policies and ensure all required personal protective equipment is worn at all times.

Essential Duties and Responsibilities

• Provides feedback to Warehouse Operations Leadership on day-to-day operations in an effort to maintain and improve business efficiency and resolve problems.
• Assists manager with scheduling and controlling expenses.
• Ensures that inventory distribution and organization are as efficient as possible.
• Ensures Team Members deliver excellent customer service to vendors and customers.
• Ensures ROC location is clean, well-kept, and reflects the Goodwill brand appropriately.
• Maintains the day-to-day operations of the Warehouse Operations Department including managing and meeting Team Member and customer needs.
• Communicates with ROC partner departments on status of equipment, product, staffing, and general information.
• Makes decisions on matters relating to the day-to-day operation within his/her defined work area.
• Prepares daily work assignments; determining equipment needs, staffing needs, and product placement to ensure efficient and effective operations.
• Ensures standards for quality services are met, conducts forklift operator audits, monitors team progress throughout the day and adjusts accordingly, and develops strategies for improvement.
• As needed, operates a forklift and maintains forklift certification.
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used.
• Immediately takes action and/or reports any unsafe or potential hazards.
• Assists with building a high-performing team and creating a culture of safety.
• Responsible for assisting with performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• 2+ years supervisory experience or equivalent work experience, required.
• Must be at least 18 years of age or older.
• Demonstrated ability to lead, coach, train, and motivate others.
• Ability to speak and read English proficiently.
• Qualified, or ability to become a qualified, Forklift Operator.
• Familiarity with OSHA Regulations regarding Warehouse Operations.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Total Rewards Package

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans.
• Employer Funded Health Reimbursement Account (HRA).
• 3 Dental Plans.
• Vision Plan.
• 401K Traditional and Roth Plans.
• Employer Paid Life Insurance.
• Employee Assistance Program (EAP).
• Paid Time Off; Sick and Vacation.
• Paid Holidays.

These are just a few highlights of our key benefit offerings!

Our Mission

Empowering Individuals, Strengthening Families, and Building Stronger Communities.

Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families.

Core Values

Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Equal Opportunity Statement

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Contact Information

Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.