3rd Shift Security Manager

Omni Hotels & Resorts; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Loss Prevention Manager to join their team. This role is crucial for ensuring the safety and security of guests and associates while maintaining high standards of professionalism and service. You will lead a dynamic security team, oversee daily operations, and ensure compliance with safety regulations. If you have a passion for hospitality and a commitment to excellence, this opportunity offers a vibrant work environment and the chance to make a significant impact in a prestigious establishment.

Qualifications

• 2+ years of experience in Loss Prevention/Security Management required.
• Knowledge of OSHA standards and safety protocols essential.

Responsibilities

• Direct and oversee security department functions and standards.
• Conduct thorough investigations of incidents involving guests and associates.

Skills

Loss Prevention Management

Professionalism

Communication Skills

Customer Service

Safety Standards Knowledge

Education

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Overview

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award-winning spa, and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

The 3rd shift Loss Prevention Manager will be responsible for directing and overseeing the day-to-day functions of the security department, including the protection of hotel guests, associates, and property.

Responsibilities

• Ensures all security standards are properly followed.
• Reviews all reports completed by security officers to ensure accuracy and timely submission.
• Reports all observed hotel property deficiencies and safety hazards.
• Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e., losses, thefts, accidents, and acts of violence).
• Maintains guest room surveillance procedures.
• Maintains an effective key control program.
• Ensures that shift personnel are properly assigned at all times.
• Acts as Hotel Manager on Duty.
• Must be willing to assist and cross-train in all areas of the hotel.
• Responsible for ensuring audit compliance.
• Must be able to drive a company vehicle: Valid NC Driver's license and drug screening required.

Qualifications

• Associate's Degree or equivalent.
• Must have 2+ years experience in a Loss Prevention/Security Management role.
• Experience in Loss Prevention in an upscale establishment preferred.
• Previous experience in hospitality preferred.
• Proven professionalism with guests and associates required.
• Experience with and familiarity with OSHA standards required.
• Previous experience with training and maintenance of safety standards.
• Must have knowledge and experience with Microsoft Word, Excel, Outlook, and PowerPoint.