3rd Shift Quality Lead I — Manufacturing Excellence

NOW Foods; Sparks, Northern (NV, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

NOW Foods in Sparks, NV is seeking a Manufacturing Quality Lead I for the 3rd shift to oversee MQ inspections, coordinate investigations, and ensure GMP/SOP compliance across packaging and manufacturing lines.

You will train and mentor MQ staff, drive continuous improvement, and partner with MQ Supervisors to achieve safety and quality goals while supporting timely corrective actions and accurate documentation in LIMS and Oracle.

Qualifications

• High school diploma or equivalent with at least five years of quality-related experience or an equivalent education/experience mix.
• Post-secondary science education and prior team leadership experience strongly preferred.
• Experience in quality processes, inspection, and GMP environment required.
• Previous dietary supplement industry experience strongly preferred.

Responsibilities

• Coordinates all inspection activities on the respective shift, including dispositioning of materials.
• Conducts and documents investigations as necessary. Closes Nonconformance Investigations. Provides MQ Inspectors with investigation assistance.
• Assists with customer complaint investigations.
• Conducts internal audits for cGMP compliance.
• Tracks completion of deviations and holds and ensures timely completion of each.
• Performs RCA on manufacturing nonconformances. Provides long term preventative action measures for manufacturing nonconformances.
• Assists Packaging and Processing departments with troubleshooting and resolving daily issues. Coordinates the implementation of rework with Production personnel and tracks the status of lots that are on hold status.
• Assists management with monthly metrics that are tracked for the department.
• Identifies and immediately notifies management about actual or potential food safety issues, including resolving food safety issues within scope of work.
• Engages in training (i.e. cGMP, on-the-job training) and development of MQ employees by mentoring and following up with team members on a regular basis (including new employees), reinforcing company policies, culture, and expectations, ensuring they feel supported, are receiving proper guidance, training, resources and are adapting to the company’s culture and team.

Skills

Leadership

Quality control

Investigations

Technical writing

Communication

Education

High school diploma or equivalent

Post-secondary science education

Tools

LIMS

Oracle

Job description

NOW Foods in Sparks, NV is seeking a Manufacturing Quality Lead I for the 3rd shift to oversee MQ inspections, coordinate investigations, and ensure GMP/SOP compliance across packaging and manufacturing lines.

You will train and mentor MQ staff, drive continuous improvement, and partner with MQ Supervisors to achieve safety and quality goals while supporting timely corrective actions and accurate documentation in LIMS and Oracle.