3rd Shift Operator

Raytheon; Springfield (VA); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term disability

Long-term disability

401(k) match

Flexible schedules

Employee Assistance Program

Scholar Program

Parental leave

Paid time off

Holidays

Job summary

RTX is seeking an onsite support engineer in SPRINGFIELD, VA to troubleshoot and restore operations for complex systems. The role involves collaborating with engineers, technicians, and customers to resolve Tier 1 and Tier 2 issues, install upgrades, and monitor performance to prevent disruptions.

Candidates should have a Bachelor's degree with 5+ years of experience, or an advanced degree with 2+ years, plus active TS/SCI with Poly clearance and U.S. citizenship. Linux experience is preferred.

Responsibilities

• Provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Maintain the environment by identifying anomalies and restoring operations.
• Assist with installing upgrades, monitor system and network performance, initiate troubleshooting.
• Follow operational policies, troubleshoot hardware, software and OS issues, escalate as needed.

Job description

Date Posted: 2026-09-25

Country: United States of America

Location: US-VA-SPRINGFIELD-7500-CUST ~ 7500 Geoint Dr ~ GEOINT (External Site)

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: TS/SCI with Poly - Current

Security Clearance Status: Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

What You Will Do

• The operator works with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• They maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
• They assist with installing upgrades, monitors system and network performance; initiates troubleshooting, and work with other organizations.
• They follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and upscale application problems to support teams.

Qualifications You Must Have

• Typically requires a Bachelor's and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 2 years' experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with Linux commands.

Qualifications We Prefer

• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiar with technical documentation.
• Comfortable performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Not relocation eligible.

Eligible for employee referral.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to,

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.