3PL Warehouse Manager New Edgewater Park, New Jersey, United States

JD.com; Edgewater Park Township (NJ); On-site; USD 90,000 - 150,000; Full time

Job summary

Join a leading logistics company as a 3PL Warehouse Manager, overseeing operations in a fast-paced environment. You will drive operational excellence, manage high-volume order fulfillment, and ensure superior service. This role requires strong leadership, problem-solving skills, and a background in supply chain management. Be part of a team that values innovation and customer satisfaction.

Qualifications

• 5+ years of experience in 3PL or warehouse operations.
• Strong knowledge of operational KPIs and process design.

Responsibilities

• Lead end-to-end operations of the NJ distribution center.
• Manage, train, and motivate warehouse staff.
• Ensure accurate inventory tracking and compliance.

Skills

Leadership

Problem-Solving

Communication

Data Analysis

Education

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Bachelor's degree in Business

Tools

Warehouse Management Systems

Job description

Job Title: 3PL Warehouse Manager
Location: Edgewater Park, New Jersey, United States
Job Type: Full-Time
Salary Range: $90,000 – $150,000

About the Role

As a 3PL Warehouse Manager at JD Logistics, you will lead the end-to-end operations of our NJ distribution center. This role is critical in driving operational excellence, managing high-volume order fulfillment, and ensuring superior service to our clients. You will oversee inbound and outbound logistics, inventory accuracy, labor planning, compliance, and cost control — all within a fast-paced, technology-driven warehouse environment.

Key Responsibilities

Operational Leadership:
Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.

Team & Resource Management:
Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs.

Process Standardization:
Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives.

Inventory & Quality Control:
Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes.

Inbound & Outbound Execution:
Supervise the receipt, put-away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time.

Customer & Stakeholder Communication:
Act as the point of contact for client operations teams. Address concerns, resolve complaints, and ensure a high level of satisfaction.

Data & Performance Reporting:
Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency.

Compliance & Safety:
Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse.

Qualifications

Bachelor's degree in Supply Chain, Logistics, Business, or related field

5+ years of progressive experience in 3PL or warehouse operations, including team management

Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs

Experience in process design, warehouse planning, and cost control

Excellent problem-solving, communication, and leadership skills

Ability to analyze data and translate findings into operational improvements

Bilingual in Mandarin is a plus but not required

Preferred Qualifications

Prior experience with high-volume e-commerce fulfillment

Background in both manual and automated warehouse environments

Familiarity with lean methodologies and continuous improvement frameworks

Ability to thrive in a fast-paced, deadline-driven environment

About JD.com

JD.com is China’s largest online retailer and the country’s biggest Internet company by revenue. We lead the industry through our commitment to quality, innovation, and customer satisfaction, delivering everything from electronics to fresh groceries. With a vast fulfillment network and cutting-edge logistics technology, we provide unmatched delivery speed and reliability to over 1 billion people.

About JD Logistics

As the logistics arm of JD.com, JD Logistics is redefining supply chain management with intelligent, end-to-end logistics solutions. From fully automated warehouses to last-mile robotics and drone delivery, we are building the future of logistics — and we want you to be part of it.

JD.com is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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