3PL National Account Manager

CrossCountry Freight Solutions; Utah; On-site; USD 105,000 - 125,000; Full time

Job summary

CrossCountry Freight Solutions is seeking a high‑performing National Account Manager to drive growth by managing key national accounts, achieving sales and gross margin goals, and identifying new opportunities. This role focuses on 3PL accounts and will report to the Director of Business Development.

The position emphasizes expanding revenue while maintaining a competitive edge, with travel to cover the Western United States and Canada as needed.

Qualifications

• 5+ years of experience in sales or relevant industry.
• 3PL experience strongly preferred.
• Self-motivated and results driven.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills.
• Ability to gain a strong understanding of CCFS markets, contracts, pricing publications, and competitors.
• Knowledge of CCFS infrastructure, operating characteristics, and reporting systems.
• Familiarity with Interline partner systems, capabilities and procedures.
• Understanding of transportation industry behavior, including CCFS pricing mechanisms and costing systems.

Responsibilities

• Cold call outreach and customer prospecting/follow up through phone, email, messaging services on a daily basis.
• Prepares reports of business transactions, rate requests, sales leads etc.
• Deliver presentations with research and detailed work to emphasize features and related benefits.
• Travels up to 12 days a month within Canada and the Western United States to high revenue accounts.
• Negotiate major contracts with tender packages including rate proposals and company information.
• Keep up to date on changes affecting customers and the competition.
• Suggest packaging improvements to reduce claims.
• Recommend innovative solutions to reduce costs and improve revenues.
• Responsible for approximately $10-15 million gross revenue per year across 100-150 accounts.
• Respond to customer concerns, complaints and requests; ensure accurate information gathering.

Skills

Sales experience

3PL experience

Negotiation

Communication

Customer relations

Job description

Company Overview

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

Job Title

3PL National Account Manager

Department

Business Development

Job Status

Exempt

Direct Reports

No

Job Summary

We’re looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation. This position will be working with 3PL accounts primarily.

Salary Range

$105,000-$125,000 (Depending on skills and knowledge)

Location

MUST reside in one of the following states: CA, AZ, NV, UT, CO, TX, MO, KS, WA, or OR

Reports To

Director of Business Development

Essential Job Duties

Principal Responsibilities –75%

• Cold call outreach and customer prospecting/follow up through phone, email, messaging services on a daily basis.
• Prepares reports of business transactions, rate requests, sales leads etc. - 10%
• Doingpresentationswhich involvesresearch and detailed work to emphasize features and related benefits. - 25%
• Travels (up to 12 days a month) throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, to maintain and increase business, keep them informed of new services and changes within the company. - 25%
• Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials. -25%
• Keep up to date on any changes happening with our customers and the competition.
• Suggest to companies how they can improve the shippingie. Packaging improvements to reduce claims.
• Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.
• Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts)Added in main responsibilities

Customer Relations and Business Development –25%

• Respond to all customer concerns, complaints and requests. – 15%
• Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc. – 10%
• This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

Minimum Requirements

• 5+ years of experience in sales or relevant industry experience
• 3PL experience strongly preferred
• Self-motivated and results driven
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills
• Ability to gain a strong understanding and working knowledge of the following areas:
• CCFS markets, contracts, pricing publications, and competitors.
• CCFS infrastructure and operating characteristics.
• CCFS information and reporting systems.
• Interline partner systems, capabilities and procedures.
• Transportation industry behavior, including CCFS pricing mechanisms and costing systems