3D Senior Operator (Boston)

ABCorp; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

ABCorp in Boston is expanding its 3D/Additive Manufacturing operation. The Senior Operator will help manage productivity, quality control, labor, and safety within the new Boston facility, collaborating with the 3D Solutions VP and leadership to implement policies and processes.

The role requires a bachelor’s degree (or related field), 5+ years in operations management, and experience with ERP systems and safety standards.

Qualifications

• Bachelor's degree in business administration, operations management, or related field preferred.
• 5+ years of experience in an operations management role.
• Experience in 3D/Additive Manufacturing preferred.
• Knowledge of production management.
• Excellent communication skills (written and verbal).
• Experience using an ERP system with an aptitude for learning new software applications.
• Strong supervisory and managerial skills.
• Thorough understanding of general safety requirements.

Responsibilities

• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Contribute operations information and recommendations to strategic plans; prepare and complete action plans; resolve problems and identify trends
• Develop operations systems by determining product handling and storage requirements; implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations
• Manage relationships with key operations vendors
• Serve as primary point of contact when there are issues related to equipment quality
• Work closely with Vice President of 3D Solutions and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
• Perform quality controls and monitor production KPIs
• Oversee appropriate materials and plan inventory
• Work with Human Resources to recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Other duties as business needs arise

Skills

Communication

Management

Problem solving

ERP experience

Production management

Safety awareness

3D printing

Delegation

Education

Bachelor's degree in business administration/operations management

Job description

From our nation's earliest days, ABCorp has been a trusted force in security and innovation. In 1795, the federally chartered Bank of the United States entrusted American Bank Note Company with the critical mission of producing counterfeit-resistant currency for the young Republic. This early history established our company, now known as ABCorp, as a pioneer in secure printing, with innovations that served not only American banks but also international clients, a legacy that shaped our evolution into a global leader in secure manufacturing. What began with protecting America's financial foundation now drives cutting-edge solutions that safeguard organizations worldwide.

Today, ABCorp sits at the intersection where authentication, payments, and secure access embrace next-gen (including additive 3D) manufacturing to meet the demands of a digitally driven world. We have built 230 Years of Expertise - no one knows secure manufacturing and authentication better, and no one has done it longer. We maintain global reach and compliance with eight locations around the world, and we've been trusted by fintechs, financial institutions, healthcare companies, governments, and brands across 120+ countries. We deliver end-to-end innovation through high-security, state-of-the-art facilities that are incubators for advancements in payments, secure access, and additive manufacturing.

JOB SUMMARY:

The senior Operator will play an integral role in the expansion of our 3D/Additive Manufacturing operation in our Boston facility. This position is accountable for helping to establish the successful and effective management of productivity, quality control, labor and safety measures within the operation.

RESPONSIBILITIES/DUTIES:

• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Contribute operations information and recommendations to strategic plans; prepare and complete action plans; resolve problems and identify trends
• Develop operations systems by determining product handling and storage requirements; implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations
• Manage relationships with key operations vendors
• Serve as primary point of contact when there are issues related to equipment quality
• Work closely with Vice President of 3D Solutions and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
• Perform quality controls and monitor production KPIs
• Oversee appropriate materials and plan inventory
• Work with Human Resources to recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Other duties as business needs arise

QUALIFICATIONS/SKILLS:

• A bachelor's degree in business administration, operations management, or related field preferred
• 5 + years of experience in an operations management role
• Experience in 3D/Additive Manufacturing experience preferred
• Knowledge of production management
• Excellent ability to delegate responsibilities while maintaining organizational control of operations
• Strong managerial and supervisory skills
• Strong problem-solving capability, willing to roll up sleeves and get dirty
• Excellent communication skills (written and verbal).
• Experience using an ERP system with an aptitude for learning new software applications
• Thorough understanding of general safety requirements