39257394759 - (Part-Time) Customer Service Representative

Activate Talent; United States; Remote; USD 20,000 - 30,000; Part time

Job summary

A forward-thinking organization is hiring a part-time, bilingual Customer Service Representative to support clients through email and data tracking. Responsibilities include responding to inquiries, maintaining records, and supporting corporate outreach efforts. Candidates should have excellent communication skills and be detail-oriented.

Qualifications

• Fluent in both Spanish and English, spoken and written.
• Proficient in Microsoft Excel and email communication.
• Prior customer service or administrative experience preferred.

Responsibilities

• Respond to customer inquiries via email in both English and Spanish.
• Maintain accurate records of communications using Excel.
• Provide timely communication to ensure client satisfaction.

Skills

Bilingual: Fluent in Spanish and English

Email communication

Microsoft Excel

Detail-oriented

Time management

Multitasking

Communication skills

Job description

About Us:

Our client is a forward-thinking, sustainability-driven organization dedicated to recycling solutions and corporate environmental outreach. We’re passionate about customer service and building meaningful relationships—with individuals and with businesses alike.

Position Overview:

We are seeking a detail-oriented, bilingual Customer Service Representative fluent in Spanish and English to support our clients via email and data tracking tools like Excel. This is a part-time, remote position with fixed hours from 10am to 2pm EST, Monday through Friday. During slower periods, the representative will receive training and begin outreach to corporate partners to support our growth.

Key Responsibilities:

• Respond to customer inquiries and support requests via email in both English and Spanish
• Maintain accurate records of communications and updates using Excel
• Provide timely and professional communication to ensure client satisfaction
• Flag customer issues that require escalation and collaborate with team leads to resolve
• Undergo training to support corporate outreach efforts during downtime
• Represent our client's mission and values in all interactions

• Bilingual: Fluent in Spanish and English (spoken and written)
• Proficient in email communication and Microsoft Excel
• Available to work Monday through Friday, 10am–2pm EST
• Excellent written and verbal communication skills
• Detail-oriented with the ability to manage time and multitask
• Professional, reliable, and self-motivated
• Prior customer service or administrative experience preferred