379 - PGN - Sales Advisor

Asbury Automotive Group; Peoria (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Paid training

401k with company match

Employee discounts

Job summary

Asbury Automotive Group in Peoria, AZ is seeking an Automotive Sales Advisor to respond to online vehicle inquiries and guide customers through the buying process from initial contact to final sale.

You will build rapport, answer leads via phone and email, schedule and confirm appointments, conduct test drives, and maintain strong customer relationships while leveraging the Asbury selling process. Prior automotive sales or retail experience is a plus; bi-lingual would be a bonus.

Qualifications

• Must have strong customer service and communication skills.
• Experience in automotive sales or retail is a plus.
• Bi-lingual abilities are a plus.

Responsibilities

• Respond to internet leads and phone inquiries to identify customer needs.
• Guide customers through the buying process from inquiry to final sale.
• Schedule and confirm appointments; perform test drives; maintain CRM records.

Skills

Customer service

Sales experience

Communication

CRM proficiency

Tools

CRM software

Job description

About Asbury

Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibit great customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaining a customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Semi Monthly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.