36 D/E Emergency Department Coordinator

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 26,000 - 45,000; Full time

Job summary

Beth Israel Lahey Health in Plymouth, MA is seeking an ED Clerk to support the care team in a busy emergency department. This 36-hour-per-week role runs 11:00 a.m. to 11:30 p.m.

with rotating weekends and holidays. You will maintain medical records, greet visitors, handle transcription, manage supplies, and coordinate patient transport and registration, ensuring accurate, timely clerical support. The position requires foundational medical terminology knowledge, strong organization, effective

Qualifications

• Ability to work independently in a high-stress critical care environment.
• Completion of a medical terminology course or equivalent knowledge.
• Demonstrated organization and ability to maintain accurate records.
• Proficiency with Meditech order entry, charge and order screens.
• Clear verbal and written communication skills.

Responsibilities

• Maintain ED medical records, review for completeness, enter charges and discharge analyses.
• Perform unit receptionist duties: greet visitors, telephone log, courier coordination.
• Handle clerical duties in the ED and transcription of orders.
• Manage inventory of office supplies and assemble patient charts and packets.
• Verify documentation for accuracy and enter charges into computer systems.
• Answer calls professionally and document workflow, logs, and statistics.
• Coordinate ambulance/transport needs by relaying complete information promptly.
• Support Patient Access Representatives to ensure effective patient registration.

Skills

Critical thinking

Multitasking

Professional communication

Legible handwriting

Discretion under high-stress

Education

High School Diploma or equivalent

Tools

Meditech

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

36 hours per week; 11a-11:30p with rotating weekends and holidays

Duties/Responsibilities

Job Description:

• Maintenance of E.D. medical record, including review for completeness, entering charges, departing chart and distributing, entering data into computer, assembling files and performing discharge analysis of records.
• Unit receptionist responsibilities: maintain telephone log, greet and assist visitors, specimen delivery, mail distribution and booking of elective procedures.
• Responsible for all clerical duties in the E.D.
• Responsible for transcription of and entering of physician orders via computer; transcription of medication orders.
• Maintaining proper inventory of office supplies, forms and equipment, including ordering and restocking for the department.
• Assembly of charts, admission packets and other assigned projects.
• Review documentation for accuracy, including charging for services and verifying with caregivers, as required; entering charges or revisions into the computer system.
• Using proper etiquette and speed, answers multiple telephones, interacting professionally with caller to meet callers’ needs.
• Documents workflow accurately and efficiently, including maintenance of logs and other statistical databases.
• Coordinate the securing of ambulances, helicopter transport and other transportation services by relaying complete and accurate information in a timely fashion; follows through as need to ensure quick transport.
• Respond to clinical and support directives to make calls, secure resources, transport specimens and other items.
• Assist Patient Access Representative, when needed, so patient is effectively registered.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required

• Apply critical thinking skills while working independently; ability to remain calm, focused and efficient in a high stress critical care environment.
• Successful completion of a medical terminology course and passing of medical term test as part of hiring process.
• Demonstrated ability to maintain an organized environment.
• Demonstrated computer ability; knowledge of Meditech order entry, charge and order screens.
• Demonstrated professional verbal and written communication skills.
• Must have legible handwriting.
• Ability to multi-task and maintain quick pace as part of regular routine while maintaining positive, enthusiastic attitude and relationships with others.
• High School Diploma or equivalent

Pay Range

$18.81 - $33.00

This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled