340B Account Coordinator

Pharmacy Data Management, Inc. (PDMI); Poland (OH); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated 340B Account Coordinator to join their team. In this fully remote role, you will collaborate with Account Managers to support clients in the 340B space, ensuring seamless onboarding and program setup. Your expertise will contribute to enhancing healthcare quality and efficiency, while you enjoy a flexible work environment. This position offers exciting challenges and opportunities for continuous development, making it ideal for someone who thrives in a dynamic setting. Join a recognized employer and make a meaningful impact in the healthcare sector!

Benefits

Flexible Work

Collaborative Environment

Meaningful Work

Exciting Challenges

Qualifications

• Strong verbal and written communication skills required.
• Two-year Associate Degree or comparable Pharmacy Tech experience.

Responsibilities

• Assist with client onboarding and program setup.
• Monitor and verify client data feeds for accuracy.
• Provide training on proprietary reports and programs.

Skills

Verbal Communication

Written Communication

Attention to Detail

Multitasking

Troubleshooting

Analytical Skills

Team Collaboration

Education

Two-year Associate Degree

340B University completion

Tools

Microsoft Office

Job description

PDMI is looking to add a 340B Account Coordinator to our team! As a 340B Account Coordinator, you will work closely with 340B Account Managers to service new and existing clients within the 340B space by developing expertise in this particular line of business.

Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.

Why Join Us:

• Best Employer: PDMI was voted a Best Employer in Ohio for the 4th consecutive year in 2024!
• Meaningful Work: Contribute to improving healthcare quality and efficiency.
• Collaborative Environment: Work with passionate professionals who share your drive.
• Exciting Challenges: Every day brings new opportunities to excel.
• Flexible Work: Fully remote opportunity with a company that cares.

Responsibilities:

• Client Onboarding and Program Setup: Assist with obtaining client data, reviewing implementation forms, setting up program access, and configuring reporting parameters.
• Data and Feed Management: Monitor, verify, and coordinate client data feeds, including SFTP setup and ensuring accuracy and completeness.
• Training and Support: Provide training to clients and pharmacies on proprietary reports and point-of-sale programs; act as backup support for Account Managers.
• Operational Coordination: Collaborate with IT Services, manage operations support requests, and participate in team/client meetings.
• Documentation and Compliance: Maintain detailed client files, verify program eligibility, and ensure documentation for new client setups and HRSA requirements.
• Issue Resolution and Escalation: Handle claims resolution, address client inquiries, and escalate complex issues as needed.
• Continuous Development and Cross-Training: Stay updated on 340B program education, support team absences, and assist in product enhancements.

What We're Looking For:

• Strong verbal and written communication skills
• Exceptional attention to detail
• The ability to thrive in a fast-paced environment
• Excellent multitasking abilities
• Troubleshooting and analytical skills
• A quality-minded and results-oriented mindset
• Team collaboration and independence

Your Required Experience:

• Two-year Associate Degree, or comparable Pharmacy Tech experience/certification
• 340B University completion within 12-18 months subsequent to hire date
• Ability to develop a unique understanding of PDMI brand, products, and services
• Excellent Microsoft Office skills, including Outlook, Teams, Excel, and Word