336/Hollywood Park - Sales Associate - Store

Ashley Stewart, Inc.; California, Inglewood (MO, CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experiences and drive sales in a vibrant retail environment. This role focuses on operational excellence, merchandising, and delivering outstanding customer service. You'll be the face of the brand, engaging with customers and ensuring their shopping experience is exceptional. If you thrive in a fast-paced setting and are passionate about fashion and retail, this is the perfect opportunity to join a dynamic team that values teamwork and integrity.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills essential.

Responsibilities

• Drive sales and achieve personal and store goals.
• Provide exceptional customer service and product knowledge.

Skills

Excellent communication skills

Strong interpersonal skills

Retail math principles

Proficient computer skills

Detail-oriented

Education

High school diploma or equivalent

Tools

POS systems

Job description

336/Hollywood Park - Sales Associate - Store

336 Marketplace - Hollywood Park, 3501 W. Century Blvd, Suite B, Inglewood, California, United States of America

Req #646

Friday, December 27, 2024

I. Position Summary

Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.

II. Major Responsibilities and/or Essential Functions

1. Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to company policy and procedure.
• Assist with scheduling at least one grassroots event per quarter.
• Effectively manage merchandise.
• Assist with driving marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as a product knowledge expert to educate customers.
• Model the company's values effectively.
• Serve as a role model for all associates in delivering exceptional customer service.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual updates to enhance the brand.
• Assist in replenishing floor stock.
• Ensure store cleanliness and maintenance.
• Communicate important updates with the Store Manager and Assistant Manager.
• Maintain high standards in store operations according to policies and procedures.

III. Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Proficient computer skills and experience with POS systems.
• High initiative and accountability.
• Flexibility and adaptability to business needs.
• Detail-oriented; able to meet deadlines.

This position requires the ability to:

• Lift 30 lbs frequently, including pushing, pulling, bending, and stretching.
• Stand for 8-10 hours daily.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule, including some holidays, weekends, and late evenings.
• Minimal travel may be required for district meetings or banking duties.
• Interact daily across all divisions and levels.

V. Organization Chart

Reports to: Store Manager

VI. Other

Additional information not covered above.

Brand Overview

Ashley Stewart was founded in 1991 in Brooklyn, New York, focused on fashion-forward, well-tailored, affordable clothing for women. Today, our products are available in stores across the U.S. and online at www.ashleystewart.com, allowing us to grow internationally and engage with customers through social media.

Our Philosophy

We value fair play, hard work, teamwork, and integrity. Our success depends on our team working together daily to serve our customers, who trust and believe in our brand. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Our employees are seen as trusted confidantes and friends, providing a shopping experience that emphasizes confidence and acceptance.

*Essential Functions

Functions considered essential are those that:

• Exist to perform that function;
• Are limited in number among employees;
• Require specialized skills for the position.

FOR JOB EVALUATION AND COMPENSATION USE ONLY

Exempt or Non-Exempt status: 0 or 1

Approved Grade: ____________

Compensation Approval: ____________

Date: ____________

Disclaimer: This job description describes the general nature and level of work performed but is not an exhaustive list of duties, responsibilities, or qualifications.