3254-NetOps Product Specialist-Remote (NO C2C)

Norland Group; Fairfield (CA); Remote; Full time

Job summary

A leading company is seeking an Expert IT Product Specialist for a remote position focused on implementing a new monitoring framework for network and systems. The role involves managing network equipment and supporting monitoring tools across a large enterprise environment. The successful candidate will have extensive experience with Broadcom NetOps solutions and will work closely with network teams to ensure effective monitoring and support.

Qualifications

• 10+ years experience in supporting Network Fault Management tools.
• 5 years experience with Broadcom (CA) NetOps solutions.

Responsibilities

• Installation and Configuration of network monitoring tools.
• Monitor the general health of the system.
• Provide client support and training.

Skills

Installation and Configuration

Network Monitoring

Event Management

Client Support

Troubleshooting

Certificate Management

Networking Protocols

Integration

Education

BA/BS in Computer Science

IT Networking

Security

Tools

Broadcom (CA) DX NetOps

Remedy Service Desk

Job description

This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
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Position Title: 3254-NetOps Product Specialist-Remote (NO C2C)
Location: Fairfield, CA
Pay Rate: $80-$95

Contract Duration: 6 months

Description:

*OPEN TO LOCAL AND NON-LOCAL*** 100% Remote

Expert IT Product Specialist – NetOps

Implementing a new monitoring framework to support Network, Systems, and AIOps/ML known as the Enterprise Network Management System (ENMS). The ENMS is a multi-year program to network and infrastructure monitoring. The scope of the effort will support monitoring for 20K+ devices across network, telecom, common facilities, and infrastructure, and introduce new capabilities around AIOps and Automation. This position will report to the Manager of the IT Operations Tools team.

The successful candidate must have a strong understanding of network monitoring and event management technologies associated with large scale enterprise environments. They should have a wide variety of knowledge related to managing network equipment across a range of vendors using enterprise class monitoring tools.


Responsibilities
The successful candidate will be responsible for the following. The list is not all inclusive and additional tasks may be assigned to the candidate.

Installation and Configuration of network monitoring tools.
Administration – Monitor the general health of the system.
Meet with network system owners for new monitoring requirements.
Provision monitoring for network devices (e.g. routers, switches, firewalls, load balancers, WaaS)
Configure tool integration with Remedy.
Provide client support and training.
Project Issue Support – provide troubleshooting and support for system Monitoring tools. Log support tickets with vendor, install patches and hotfixes.
Vulnerability Management – Review and install new patches on servers.
Transition Project / Build over to the Operations Team



Required Skills / Experience
Proficient in Installation and Configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA.
Proficient in supporting of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA for network system monitoring including routers, switches, firewalls, load balancers, wireless.
Proficient in Integrating of Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) with other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions.
Proficient in Integrating of Broadcom (CA) NetOps solutions with third party: Remedy Service Desk
Proficient in Planning for installation Hardware, Software, Sizing, etc.
Familiarity with Remedy – creating, working incident, change and work order tickets.
Certificate Management.
Familiarity with supporting monitoring tools for network solutions including routers, switches, firewalls, load balancers, wireless.
Familiarity with networking protocols (e.g. SNMP, MPLS).
Work closely with network teams (Windows, UNIX, Network, Application etc.) & Broadcom (CA) Support.
BA/BS in Computer Science, IT Networking, Security, or other related technical degree.



Desired Skills / Experience
10+ years’ experience in directly supporting Network Fault Management tools in large enterprises.
10+ years’ experience in directly support Network Performance Management tools in large enterprises.
5 years’ experience directly supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM).
Creating and maintaining integration between Broadcom (CA) AIOps solutions: e.g. DX NetOps to Operational Intelligence Dashboard.
Managing product licenses.
Proficient in reviewing and installation of new patches for the applications.
Knowledge of Python, PERL, Groovy or other programming languages common to monitoring tools.

We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks

This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
---------------------------------------------------------------------------------------------------------------------

Position Title: 3254-NetOps Product Specialist-Remote (NO C2C)
Location: Fairfield, CA
Pay Rate: $80-$95

Contract Duration: 6 months

Description: *OPEN TO LOCAL AND NON-LOCAL*** 100% Remote

Expert IT Product Specialist – NetOps

Implementing a new monitoring framework to support Network, Systems, and AIOps/ML known as the Enterprise Network Management System (ENMS). The ENMS is a multi-year program to network and infrastructure monitoring. The scope of the effort will support monitoring for 20K+ devices across network, telecom, common facilities, and infrastructure, and introduce new capabilities around AIOps and Automation. This position will report to the Manager of the IT Operations Tools team.

The successful candidate must have a strong understanding of network monitoring and event management technologies associated with large scale enterprise environments. They should have a wide variety of knowledge related to managing network equipment across a range of vendors using enterprise class monitoring tools.


Responsibilities
The successful candidate will be responsible for the following. The list is not all inclusive and additional tasks may be assigned to the candidate.

Installation and Configuration of network monitoring tools.
Administration – Monitor the general health of the system.
Meet with network system owners for new monitoring requirements.
Provision monitoring for network devices (e.g. routers, switches, firewalls, load balancers, WaaS)
Configure tool integration with Remedy.
Provide client support and training.
Project Issue Support – provide troubleshooting and support for system Monitoring tools. Log support tickets with vendor, install patches and hotfixes.
Vulnerability Management – Review and install new patches on servers.
Transition Project / Build over to the Operations Team



Required Skills / Experience
Proficient in Installation and Configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA.
Proficient in supporting of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA for network system monitoring including routers, switches, firewalls, load balancers, wireless.
Proficient in Integrating of Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) with other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions.
Proficient in Integrating of Broadcom (CA) NetOps solutions with third party: Remedy Service Desk
Proficient in Planning for installation Hardware, Software, Sizing, etc.
Familiarity with Remedy – creating, working incident, change and work order tickets.
Certificate Management.
Familiarity with supporting monitoring tools for network solutions including routers, switches, firewalls, load balancers, wireless.
Familiarity with networking protocols (e.g. SNMP, MPLS).
Work closely with network teams (Windows, UNIX, Network, Application etc.) & Broadcom (CA) Support.
BA/BS in Computer Science, IT Networking, Security, or other related technical degree.



Desired Skills / Experience
10+ years’ experience in directly supporting Network Fault Management tools in large enterprises.
10+ years’ experience in directly support Network Performance Management tools in large enterprises.
5 years’ experience directly supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM).
Creating and maintaining integration between Broadcom (CA) AIOps solutions: e.g. DX NetOps to Operational Intelligence Dashboard.
Managing product licenses.
Proficient in reviewing and installation of new patches for the applications.
Knowledge of Python, PERL, Groovy or other programming languages common to monitoring tools.

We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks

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If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - [e-mail] and copy: 3254-NetOps Product Specialist-Remote (NO C2C) to the email Subject Line.

Or click this email link and attach your resume in a MS Word Document format

Job Posted Date: 5/16/2025