31116358 Senior Sales Ambassador (Mississippi)

Abbott; Jackson (MS); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Sales Ambassador to represent their Core Laboratory Diagnostics brand. This remote role focuses on developing solutions that drive revenue and growth while managing customer accounts across Mississippi and northern Louisiana. You will build trusted relationships, support technical needs, and collaborate with various teams to ensure customer satisfaction. With a commitment to meaningful work and professional development, this opportunity offers a chance to thrive in a dynamic environment while making a significant impact in healthcare.

Benefits

Career development opportunities

Free medical coverage eligibility

Retirement savings plans

Tuition reimbursement

Diversity and inclusion awards

Qualifications

• 5+ years of experience with laboratory instrumentation or diagnostics.
• Strong communication and troubleshooting skills required.

Responsibilities

• Manage accounts and enhance customer retention and loyalty.
• Support technical needs and coordinate orders and deliveries.

Skills

Customer Relationship Management

Technical Support

Communication Skills

Troubleshooting

Account Management

Education

Bachelor's Degree

Bachelor's in Business or Biomedical

Tools

MS Office

Job description

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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans diagnostics, medical devices, nutritionals, and branded medicines. We employ 114,000 colleagues serving over 160 countries.

About Abbott

Abbott is committed to creating breakthrough science to improve health, anticipating future changes in medical science and technology. Our diagnostic solutions are used worldwide in hospitals, labs, and clinics, supporting early patient care decisions across various health conditions.

Working at Abbott

At Abbott, you can do meaningful work, grow and learn, care for yourself and your family, and live authentically. Benefits include:

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage through our Health Investment Plan (HIP).
• Retirement savings plans with high employer contributions.
• Tuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit.
• Recognition as a great place to work globally, including diversity and inclusion awards.

The Opportunity

• This is a remote position.
• Preferred candidates reside in Mississippi.
• The territory includes Mississippi and northern Louisiana.
• Travel up to 80% is required.

What You’ll Work On

The Senior Sales Ambassador will represent Abbott and the Core Laboratory Diagnostics brand, focusing on developing solutions that drive revenue and growth. Responsibilities include managing accounts, improving customer satisfaction, supporting technical needs, and expanding business.

Key Responsibilities

• Build trusted relationships with existing customers to enhance retention and loyalty.
• Manage accounts strategically to focus on value and profitability.
• Support assay integrations and technical needs.
• Address customer issues and support operational reviews.
• Coordinate orders, delivery, and billing.
• Identify operational improvements.
• Collaborate with Enterprise Account Managers for contract renewals and extensions.
• Develop and execute account plans.
• Support implementation of new accounts and adhere to company policies.

Position Scope

• Represent Abbott to laboratory management and influence purchase decisions.
• Work with sales, marketing, support, and technical teams.
• Document customer complaints and resolutions.
• Maintain high integrity and accurate communication.

Minimum Qualifications

• Bachelor’s degree or equivalent experience.
• At least five years of relevant experience with laboratory instrumentation or diagnostics.
• Technical support and customer interfacing experience.
• Strong communication and troubleshooting skills.
• Proficiency in MS Office.
• Ability to travel up to 80% and hold a valid driver’s license.

Preferred Qualifications

• Bachelor’s in Business, Biomedical, Engineering, or related fields.
• Over 3 years of healthcare or sales experience.

Learn more about our benefits at www.abbottbenefits.com. Abbott is an Equal Opportunity Employer and values diversity.