30s Residential Case Manager

Chileda; La Crosse (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Chileda, Inc. seeks a Case Manager to provide care, coordination, and advocacy for residents, from enrollment to discharge. You will develop Treatment Plans, SBSP, and IEPs, and advocate for residents and families while guiding staff on plan execution.

You will collaborate with house staff, review rights, lead core team meetings, and ensure timely documentation and communication with families and outside agencies.

Qualifications

• Bachelor's degree in social or behavioral sciences such as social work, psychology, sociology, education, or recreation.
• Experience with individuals with developmental disabilities and case management preferred.
• Knowledge of trauma-informed care and outcome-based treatment philosophy.

Responsibilities

• Develop individual treatment plans with student, family, and treatment team.
• Advocate for residents across treatment, behavioral, safety, and health needs.
• Model Chileda values and provide training on treatment plans and IEP processes.
• Review client rights, social stories, and acclimate new students and families.
• Schedule and lead Core Team Meetings; prepare minutes and follow up on actions.
• Communicate priorities with Family Services Manager and treatment team.
• Maintain weekly family communication via phone, email or video.
• Distribute treatment plans and safety plans within a week of completion.
• Attend and chair Treatment Plan meetings, 30-day and transitional meetings.
• Facilitate attendance at IEP team meetings and share relevant data.
• Assist in admissions, aftercare, and crisis intervention as needed.
• Complete assessments and SMART goals; compile paperwork for Intensive Services.

Education

Bachelor's degree in social or behavioral sciences

Job description

MISSION:

Chileda's mission is to improve the quality of life for individuals with cognitive and behavior challenges. Chileda's goal is to help students increase their appropriate social behaviors and develop independent living skills, through an enriched learning environment and individualized behavior programming. Chileda's population includes children and young adults with special needs including Autism, Attachment Challenges, related developmental delays, and intensive behavioral needs.

SUMMARY:

Case Managers provide care, coordination, and advocacy across all shifts and treatment environments for residents from the day of enrollment through a student's discharge. They assist in the development and implementation of the Treatment Plan, Positive Behavior Support Plan, and Individualized Education Program (IEP). Case Managers advocate on behalf of the resident and his/her family/guardians and seek support as deemed appropriate. Case Managers model and support staff and provide training on all areas of Treatment Plan, Positive Behavior Support Plan, and IEP.

Required Education & Experience

• Bachelor's degree in social or behavioral sciences that may include social work, psychology, sociology, education, and recreation.
• Experience working with individuals with developmental disabilities and case management experience or training is preferred.
• Ability to demonstrate knowledge of outcome-based treatment philosophy.
• Knowledge and understanding of Trauma Informed Care.

GENERAL HOURS OF DUTY:

Full-time, primarily 1st shift hours, Monday through Friday with flexibility to work during 2nd and 3rd shift as well as weekend hours. \"On-call\" will be required, as needed, during short staffing periods.

REPORTS TO:

Director of Clinical Services

Job Duties

• In collaboration with the student, family, social worker and other treatment team members develop individual treatment plans that foster growth and independence in major life domains and in accordance with all applicable rules and standards.
• Advocate for the students on the caseload, including treatment, behavioral, safety, and health needs.
• Demonstrate Chileda values of safety, learning, collaboration, respect, and compassion when interacting with families/guardians, social workers, students, and co-workers.
• Upon intake of new students, review client's rights, social stories, and acclimate new students and families to Chileda.
• Collaborate with the House Manager to schedule Core Team Meetings, have agenda posted at least 3 business days prior to the meeting, lead discussion during core team, complete minutes, and follow up regarding assigned areas discussed.
• Communicate with Family Services Manager on treatment priorities as indicated by parents/guardians, outside agencies, and Chileda treatment team.
• Maintain positive family relations via phone, email, video conferencing, etc. weekly or as desired by family.
• Ensure that all treatment plans, safety plans, and individual support plans are distributed within a week of completion and are used for determining and evaluating individual outcomes. As possible, ensure that the resident and staff working with the student understands program aspects.
• Complete reports, such as face to face contact forms, court questionnaires for permanency hearings, re-evaluations, and other documents as necessary to satisfy and surpass expectations of contracting agencies and licensing regulations.
• Attend and chair all Treatment Plan meetings, 30-day meetings, and transitional meetings, for residents on caseload. Attend and participate in IEP team meetings for residents on caseload. Present all relevant and appropriate data and assessment information at the respective meetings.
• Facilitate resident attendance to Treatment Plan/IEP team meetings, core team, and case conferences as deemed appropriate; provide supports and preparation needed to facilitate appropriate participation.
• Facilitate and perform duties required in the After Care and Discharge process.
• Maintain communication with the aftercare placement dependent on referring agency's rules and regulations.
• Facilitate and perform duties required in the Admissions process.
• Assist in crisis intervention when available.
• Complete assessments upon admission; update all assessments annually. In collaboration with the treatment team, utilize assessments to develop treatment goals. Ensure Treatment Plan goals are specific, measurable, attainable, relevant, and time-bound (SMART).
• Compile paperwork to request Intensive Services when determined appropriate by the treatment team. Submit paperwork to the contracting agency. Document on Case Manager Spreadsheet.
• Ensure students have adequate clothing that fits well and appropriate for all seasons. Purchase and maintain student specific dietary and hygiene supplies for the students on their caseload.
• Other duties as assigned.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the Job Duties of this position. While performing the duties of this job, there is frequent physical interaction with students in fulfilling self-care, behavioral interventions, and educational and recreational programs. Position involves implementing all aspects of behavior management techniques including blocking, grab releases, physical transport, and physical restraint. Must be able to talk and hear to communicate with and exchange information with co-workers. The employee must be able to perform all essential functions without direct risk of harm to others or themselves. Please see Essential Functions document for specific position physical demands.

WORK ENVIRONMENT:

Work will primarily be performed in a shared office environment. Meetings will be held in conference rooms or the Learning and Development Center. Other responsibilities may include attending to student needs within the education building as well as the student houses.

DISCLAIMER:

The statements of this Job Description are intended to describe the general nature of the work being performed and are not assumed to be a complete list of tasks. This Job Description does not establish a contract and is subject to change at Chileda's discretion at any time. Employment at Chileda is at-will. Employment at-will means that Chileda may terminate or change the status of your employment at any time, with or without reason, and with or without notice.

Chileda is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.