30183918 Inside Sales Specialist - West Coast Region

Kidde Global Solutions- RSR; Oakland (CA); Remote; USD 78,000 - 93,000; Full time

Job summary

Kidde Global Solutions is seeking an Inside Sales Specialist for the West Coast Region. This remote role involves generating leads, managing accounts, and ensuring customer satisfaction within the fire safety sector. Candidates must have a Bachelor's Degree and at least 3 years of relevant experience. A strong commitment to customer care and the ability to work collaboratively are essential for success in this role.

Benefits

Medical, dental, and vision coverage

Life and disability insurance

Retirement plan

Paid time off (vacation, sick, holidays)

Qualifications

• 3+ years of inside sales or account management experience.
• Experience in manufacturing or related industries preferred.
• Strong ability to build and maintain customer relationships.

Responsibilities

• Meet sales targets for assigned accounts.
• Engage customers through inbound and outbound calls.
• Work collaboratively with sales and service teams.

Skills

Lead Generation

Account Management

Customer Satisfaction

Communication

Interpersonal Skills

Organizational Skills

Time Management

Education

Bachelor's Degree

Tools

CRM Software

MSFT Office Suite

Job description

Inside Sales Specialist - West Coast Region.

Location: Remote (West Coast Region).

Base Salary Rate: $78,487 - $92,338.

Job type: Full-time.

Where Fire Safety Innovation Meets Opportunity:

As part of Kidde Global Solutions Commercial Fire Business Unit, you’ll be part of a legacy of leadership in fire safety, working with cutting-edge technologies that protect lives and property worldwide. With a recent $10M investment in product innovation, we’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way. If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now.

About this role:

Experienced inside sales professional working independently to generate leads, meet performance goals, and provide support to customers. May also provide input to team members. Responsible for improving processes to enhance inside sales performance.

Key Responsibilities:

• Meet or exceed sales targets for assigned accounts within designated region.
• Achieve target revenue growth and profitability metrics by channel segment/customer.
• Actively seek opportunities to convert customer purchases from competitive solutions.
• Customer engagement through inbound and outbound calling activities.
• Educate customers about new products, new legislation, product updates.
• Demonstrate Product knowledge to explain features and benefits, competitive awareness, to offer customer solutions.
• Manage, maintain, and update customer interactions in a tracking system.
• Work collaboratively with Regional Sales Managers and 3rd party rep agencies to ensure high levels of support.
• Works in coordination with customer service, finance, and logistics to ensure timely responses to customer needs.
• Less than 20% travel to customer meetings, tradeshows, events, etc.
• Kidde Global Solutions is seeking an experienced Inside Sales Representative for the U.S. Commercial Sales channel.
• This role will be responsible for tasks such as customer satisfaction, lead generation, account management, and providing excellent outstanding customer service within electrical and HVAC markets, with expansion to fire equipment distribution and Edwards Signaling.
• This role will support a geographical area, including regional sales managers, to meet or exceed the region’s quota.
• This role will also be responsible for building and maintaining relationships with customers, identifying new products, and promoting products and brands at industry shows.
• The inside salesperson works closely with outside sales, trade marketing, logistics, customer service, engineering, and manufacturing.

Basic Requirements:

• Bachelor’s Degree.
• 3+ years of inside sales or account management experience in a manufacturing or similar environment.
• 1+ year of experience with MSFT office suite.

Preferred Requirements:

• Inside Sales, Lead Generation, and Account Management skills.
• Fire safety specific experience is strongly preferred.
• Customer Satisfaction and Customer Service skills.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Experience with CRM software is a plus.
• Ability to work well in a team environment.
• Previous sales experience in the fire safety industry is preferred.
• Previous sales experience with electrical distribution and/or National Accounts is a plus.
• Ability to build and maintain relationships with customers.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Requires advanced knowledge obtained through a University degree, combined with experience
  Practical to substantial knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work

Compensation and Benefits:

The base salary range for this role is $78,487 - $92,338. Individuals may also be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, holidays), and more.

Kidde Global Solutions Overview:

Kidde is the world’s largest manufacturer of fire safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards. While we’re a leading manufacturer of fire safety products, there’s more to safety than equipment and technology. From collaboration with builders and dealers to community initiatives to partnerships with non-profits, Kidde Commercial is committed to working together to create a safer world.