2nd Shift Shipping Operations Clerk

Petmate; Lancaster (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Petmate in Lancaster, TX is hiring a 2nd Shift Shipping Operations Clerk to manage outbound shipments. You will ensure accurate picking, packing and shipping in line with customer requirements and company standards, working closely with the shipping team.

Ideal candidates have a high school diploma or GED, at least 1 year in a distribution center, and experience operating forklifts or pallet jacks, with the ability to use RF devices and warehouse software.

Qualifications

• High school diploma or GED (preferred).
• 1 year of distribution center experience.
• Previous experience driving Forklifts, Order Pickers (Cherry Picker), Reach Trucks, and/or Pallet Jacks Required

Responsibilities

• Ensuring drivers are checked in and out efficiently and on time.
• Follow special shipping instructions, including any Bill of Lading requirements.
• Coordinate emails between shipping and Transportation team.
• Provide yard check assignment sheets to the transportation team.
• Advise the Transportation Team of any carrier detention.
• Answer calls and emails from carriers and internal Petmate personnel involved in shipping.
• Complete required shipping documentation and provide it to Customer Service and Customers as required.
• Follow safety policies and reflect the company vision toward customer satisfaction.
• Follow proper lifting techniques, including team lifting when items are heavy.
• Maintain a clean, organized facility through housekeeping and open aisles.
• Use warehouse systems and report unsafe activities that could affect operations.
• Security responsibilities for premises, equipment, inventory and information.
• Be flexible with work hours, including overtime, and respond to varying workloads.
• Assist in loading or shipping of small parcel packages.
• Perform miscellaneous job-related duties as assigned.

Skills

Customer-focused

Good judgment

Well organized

RF devices

Simple math

Computer proficiency

Operate equipment

Education

High school diploma or GED (preferred)

1 year of distribution center experience

Tools

UPS World Ship

FedEx Ship System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2nd Shift Shipping Operations Clerk

Lancaster, TX, US

POSITION SUMMARY

We are seeking a Shipping Clerk to join our dynamic team at Petmate. The Shipping Clerk is responsible for managing the outbound shipment of goods from the warehouse and distribution center. This role ensures that all products are accurately picked, packed, and shipped in accordance with customer requirements and company standards. The clerk works closely with the shipping team to maintain efficiency and accuracy in the shipping process, contributing to overall customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Key Responsibilities:

• Ensuring drivers are checked in and out efficiently and on time.
• Ensure that any special shipping instructions are followed, including any special Bill of Lading requirements.
• You will coordinate emails between shipping and our Transportation team.
• Provide yard check assignment sheets to the transportation team.
• Advise the Transportation Team of any carrier detention.
• You will answer phone calls and emails from carriers and internal Petmate personnel that involve shipping.
• You will complete the required shipping documentation and provide it to Customer Service and Customers as required.
• Utilize the Company Vision statement as the primary guide for decision-making. Support and encourage behavior that reflects the term "customer" refers to dealers, suppliers, and all company employees.
• Work within Petmate’s safety policies and programs in a uniform, consistent manner to prevent employee injuries and illnesses and ensure compliance with federal, state, and local regulations.
• Follow proper lifting techniques, including team lifting, when items are too heavy for individual lifting.
• Assist in maintaining a clean, organized facility through diligent housekeeping efforts. Employees are required to assist in keeping aisles open and free of trash as well as picking up after themselves.
• Use the computer and other devices provided in warehouse automation systems with care, report any unsafe or malicious activities that could damage the automation or computer systems.
• Security - every employee is considered to be a member of the distribution center security team and as such has responsibility for the security and integrity of the premises, equipment, inventory, and company information.
• Employees must be flexible with available work hours, including overtime, and be able to respond to varying workloads without prior notice. Report to work every day, on time, as scheduled.
• Must be able to assist in the loading or shipping of small parcel packages.
• Performs miscellaneous job-related duties as assigned.

SKILLS AND EXPERIENCE

Requirements:

• Highly customer-focused
• Demonstrated good judgment, professionalism, and the ability to maintain confidentiality
• Well organized with the ability to work in a fast-paced environment
• Ability to learn and utilize RF devices
• Ability to use simple math
• Computer proficient
• Operate one of the three pieces of equipment: Electric Pallet Jack, Counterbalance, Reach Truck, or be able to efficiently ship Orders using UPS World Ship and FedEx Ship system.

Education/Experience:

• High school diploma or GED (preferred).
• 1 year of distribution center experience.
• Previous experience driving Forklifts, Order Pickers (Cherry Picker), Reach Trucks, and/or Pallet Jacks Required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand and walk. The employee is occasionally required to sit and kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk and listen.

WORK ENVIRONMENT

Our facility operates with machinery that can be loud and requires ear protection and eye protection. The manufacturing environment can be fast-paced and physically demanding, with exposure to various materials and processes that may result in a dirty workspace. We prioritize safety and cleanliness, providing all necessary protective gear and maintaining strict hygiene standards. Despite the challenging conditions, we foster a collaborative and supportive atmosphere where teamwork and professional growth are highly valued.

ABOUT PETMATE

Over 60 years ago, Petmate began with a single focus on providing safe pet transportation, which resulted in the creation of the first dog kennel. Flash forward to today, and the same love and bond that existed to provide safe travels for our pets now permeates through every step of pet and pet owners’ shared adventure.

Knowing that pets are every bit as much a part of the family, Petmate takes pride in developing new, superior products that improve the quality of life and enrich the bond created between people & their pets. From environmentally responsible manufacturing to rigorous product testing, we place safety at the core of what we make and how we make it.

Our 25 trusted brands continually drive innovation across pet categories, spanning dog and cat toys, feeding and watering, food storage, carriers, shelters, bedding, consumables and more.

OUR WHY: To enrich the lives of families by cultivating the bond between people & their pets

OUR VISION: Families everywhere trust us more than any other company to enhance the well-being of their pets at every step of their adventure

Petmate Core Values

OWN IT! We take full responsibility for our actions, decisions, and their outcomes

STEADFAST DETERMINATION: Steady pursuit of what's next with unwavering commitment and enthusiasm

DO THE RIGHT THING: Consistent alignment of actions and values in every situation, ensuring you're always true to what's right

SAFETY WITHOUT COMPROMISE: We prioritize the safety of employees, consumers, and pets without compromise

Petmate is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.