2nd Shift Route Dispatcher

Labcorp; Englewood (CO); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Job summary

Labcorp in Englewood, CO seeks a Dispatcher/Route Coordinator to join our team for 2nd shift, 6:00pm–2:30am, with potential additional hours as needed. You will oversee specimen pickups, coordinate resources, and manage customer communications to ensure efficient service and cost control.

Responsibilities include using route systems, handling high-volume inquiries, maintaining productivity targets, and supporting the branch manager with administrative tasks in a medical courier setting.

Qualifications

• High school diploma or GED or equivalent with 1+ year in logistics or customer service.
• Experience in dispatch or route coordination preferred.
• Proficient with Microsoft Office and basic computer typing.
• Excellent communication, organization and multitasking abilities.
• Experience in medical courier environment preferred.

Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups.
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.).
• Responsible for specific service area to ensure best possible solutions for client.
• Achieve location productivity and expense targets while meeting customer expectations.
• Ensure a balance between customer response time, accuracy and cost/productivity targets.
• Follow standard procedures for field requests for service and dispatching calls.
• Problem solve and provide potential resolutions for any specimen related issue.
• Utilize multiple databases to process requests and inquiries.
• Performs a variety of administrative/clerical duties as needed.

Skills

Strong communication

Organizational skills

Time management

Detail orientation

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Labcorp in Englewood, CO seeks a Dispatcher/Route Coordinator to join our team for 2nd shift, 6:00pm–2:30am, with potential additional hours as needed. You will oversee specimen pickups, coordinate resources, and manage customer communications to ensure efficient service and cost control.

Responsibilities include using route systems, handling high-volume inquiries, maintaining productivity targets, and supporting the branch manager with administrative tasks in a medical courier setting.