2nd Shift | Quality Assurance Systems Technician

The HEICO Companies, LLC; Town of Grantsburg (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

The HEICO Companies, LLC, via Kleiss High Precision, is seeking a Quality Assurance – QMS Auditor for the 2nd shift (3:00 PM – 11:00 PM) in Grantsburg, WI. You will conduct internal audits, maintain QMS documentation, and support continuous improvement across multiple sectors to ensure ISO 9001 compliance and robust quality records.

Responsibilities include using AX, IQMS, and Q-Pulse, analyzing KPIs, and collaborating with cross-functional teams to advance the quality agenda.

Qualifications

• Five GCSEs equal to A-C with Maths and English preferred.
• Experience in complex admin roles requiring precision and confidentiality.
• Audit training or certification is highly desirable.
• High computer literacy including MS Office and QMS platforms.

Responsibilities

• Conduct internal audits in compliance with ISO 9001, IATF 16949, AS9100, and ISO 13485.
• Develop and maintain QMS documentation reflecting updates in standards.
• Administer QMS systems to reduce risk and support continuous improvement.
• Capture and manage 8D investigations, MoC processes, and other quality applications.
• Generate and analyze KPIs to support data-driven decisions.
• Build cross-functional relationships to promote engagement with quality agenda.
• Support QMS development across automotive, electronics, medical, aerospace, and energy sectors.

Skills

Audit proficiency

Systems thinking

Data analysis

Communication

Attention to detail

Education

GCSEs (Maths & English)

Tools

AX

IQMS

Q-Pulse

Microsoft Office

Job description

To support quality objectives and compliance through the development, maintenance, and auditing of the Quality Management System (QMS), ensuring alignment with ISO 9001 and other applicable standards.

Company Information

Heico has a history of success. Since its founding over 40 years ago, The Heico Companies has grown from a single business to over 78 separate companies through a strategic acquisition policy and by reinvesting its earnings into internal growth and new prospects.

Historically talented at restoring distressed companies, Heico strategically targets acquisitions that complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

These four core operations are organized into groups: Applied Solutions Group, Construction Solutions Group, Industrial Technologies Group, and Metal Processing Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies.

Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generate more than $3.3 billion in annual revenues. Many of our businesses are certified Woman-Owned Business Enterprises (WBE).

More information about the overall organization can be found at www.heicocompanies.com.

The Company Kleiss High Precision, a member of The Heico Companies' Plastics Segment, is a U.S.-based precision injection molding company specializing in tight-tolerance plastic components for demanding applications. The company combines advanced molding technologies, micro-molding capabilities, robust quality systems, and extensive experience processing high-performance engineering polymers to support customers from prototype through production. Operating from Grantsburg, Wisconsin and certified to ISO 9001:2015, Kleiss High Precision partners with customers across medical, industrial, and other regulated markets to deliver complex molded components with consistent quality, reliable performance, and responsive program support.

Key Responsibilities

• Conduct internal audits in compliance with ISO 9001, IATF 16949, AS9100, and ISO 13485 standards.
• Develop and maintain QMS documentation to reflect updates in standards and certification requirements.
• Administer quality management systems (e.g., AX, IQMS, Q-Pulse) to reduce risk and support continuous improvement.
• Capture and manage 8D investigations, Management of Change (MoC) processes, and other quality applications.
• Generate and analyze KPIs to support data-driven decision-making.
• Build cross-functional relationships to promote engagement with the quality agenda.
• Support QMS development across automotive, electronics, medical, aerospace, and energy sectors.

2nd Shift Position (3:00 PM - 11:00 PM)

Required Competencies

• Audit Proficiency: Ability to conduct thorough internal audits and communicate findings constructively.
• Systems Thinking: Understanding of QMS platforms and their integration with business processes.
• Data Analysis: Ability to interpret and present quality metrics and trends.
• Communication: Strong interpersonal and written communication skills across departments.
• Attention to Detail: High accuracy in documentation and system updates.

Qualifications & Experience

• 5 GCSEs Grades A-C (or equivalent), including Maths and English (Desirable)
• Experience in complex administrative roles requiring precision and confidentiality.
• Audit training (Highly Desirable)
• High computer literacy, including Microsoft Office and QMS platforms.

Training Requirements

• Completion of QMS systems training and internal audit certification.
• ISO 9001 and sector-specific standards awareness.
• Ongoing training in document control and risk management.
• Competency assessments aligned with the Victrex Competency Framework.

Performance Metrics

• Audit completion rate and effectiveness.
• Accuracy and timeliness of QMS updates.
• Engagement with cross-functional quality initiatives.
• Quality KPI reporting and analysis.

Compliance and Safety Responsibilities

• Ensure QMS documentation and practices comply with ISO 9001 and other relevant standards.
• Support internal and external audits and corrective actions.
• Maintain confidentiality and integrity of quality records.
• Escalate compliance risks and contribute to mitigation strategies.

EOE M/F/D/V