2nd Shift IT Support Engineer - Manufacturing

Siemens; Grand Prairie (TX); On-site; USD 55,000 - 95,000; Full time

Job summary

Siemens is seeking an IT Support Engineer to join the Grand Prairie Breaker Plant. You will provide on-site IT support for PCs and printers, troubleshoot hardware and software, and serve as the first point of contact for manufacturing staff.

The role requires hands-on work in a fast-paced environment, knowledge of TCP/IP, and familiarity with Microsoft Azure and AD. This full-time position offers opportunities for growth and security within a global tech company.

Qualifications

• Hands-on in a fast-paced light manufacturing environment.
• Strong troubleshooting of hardware and software.
• Beginner knowledge of Microsoft Azure.
• Proficient with Microsoft Office applications.
• Experience supporting PCs running Microsoft OS.
• Legally authorized to work in the United States without sponsorship.

Responsibilities

• Provide daily on-site IT support to ensure IT devices (PCs, printers) are operational and up-to-date to support manufacturing operations.
• Diagnose and resolve hardware and software issues promptly to minimize downtime.
• Provide frontline support to site employees for IT-related queries as first point of contact.
• Maintain up-to-date documentation of IT processes and incident reports.
• Maintain inventory of IT hardware and ensure timely acquisition and replacement of equipment and spare parts.
• Stay compliant with Siemens IT and cybersecurity guidelines and conduct training sessions for employees.

Skills

Hands-on attitude

TCP/IP knowledge

Troubleshooting

Microsoft Office

PC maintenance

Legal work status US

Tools

Microsoft Azure

Active Directory

Printer hardware

Job description

Job Family: Electrical Products

Req ID: 514245

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the every day with us!

Siemens is looking for IT Support Engineer for their Grand Prairie, TX.Breaker Plant.

You'll make an impact by:

• Provide daily on-site IT support to ensure all IT devices, including PCs and printers, are operational, up-to-date, and optimized to support the seamless operations of our manufacturing site.

• Diagnose and resolve hardware and software issues promptly and efficiently, minimizing downtime for manufacturing operations

• Provide frontline support to manufacturing site employees, assisting with IT-related queries and technical issues as first point of contact

• Maintain comprehensive and up-to-date documentation of IT-related processes, procedures and incident reports

• Maintain an accurate inventory of all IT hardware and ensure timely acquisition and replacement of IT equipment & spare parts

• Stay up to date with implementations of Siemens IT & Cybersecurity guidelines; conduct training sessions to educate employees

You'll win us over by having the following qualifications:

Basic Qualifications:

• Desire to work hands-on in a fast-paced light manufacturing environment

• Working knowledge of TCP/IP (IP addressing, subnets, default gateway).

• Strong knowledge of hardware and software troubleshooting and maintenance.

• Beginner knowledge of Microsoft Azure in a Large Enterprise Environment.

• Proficient with Microsoft Office applications (Word, Excel, Access, Visio, Power Point).

• Experience supporting PC's running a Microsoft operating system.

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Experience working with Active Directory.

• Beginner to Intermediate knowledge of thermal Label Printers

• Microsoft Modern Desktop Administrator

• CCNA

• CompTIA IT Fundamentals / CompTIA A About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here (https://www.siemens.com/global/en/company.html) .

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#LI-VC1 #On-Site #siemenstradesperson #SiemensMFGcareer #MFGGPBreaker

$55,264 $94,738

Organization: Smart Infrastructure

Job Type: Full-time

Category: Manufacturing