2nd Shift Automotive Quality Lead

Ms Companies, LLC; New Castle (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Comprehensive insurance and benefits

Career growth opportunities

Technology-driven, team-oriented work

Daily Pay access

Job summary

MS Companies is seeking a Quality Operations Supervisor for the automotive sector in New Castle, Indiana. The role leads inspection teams, ensures quality standards, and supports customer relations while leveraging MS Companies’ digital systems.

The position requires 2–3 years of supervisory experience in manufacturing, strong leadership and communication skills, and the ability to manage multiple priorities on a second shift. Comprehensive benefits and daily pay options are available.

Qualifications

• 2–3 years of supervisory or leadership experience in a manufacturing or light industrial environment.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Experience with quality systems, reporting tools, and process improvement initiatives.
• Proficiency with digital systems (e.g., Salesforce or similar platforms) preferred.
• Demonstrated ability to coach, develop, and lead teams effectively.
• Strong customer service and relationship management skills.

Responsibilities

• Supervise and support a team of quality inspectors to ensure performance, productivity, and quality standards are consistently met.
• Maintain a clean, organized, and hazard-free work environment to support safety and efficiency.
• Adhere to all company policies, safety protocols, and client-specific requirements.
• Develop, implement, and maintain work instructions and quality processes.
• Monitor production processes, control points, equipment, and personnel to ensure quality standards are achieved.
• Analyze production and quality data to identify trends, drive improvements, and support cost reduction initiatives.
• Communicate expectations clearly; monitor performance and provide ongoing feedback and coaching.
• Address employee relations matters including attendance, performance, and behavioral concerns in partnership with HR.
• Train, mentor, and develop team members to support operational success and career growth.
• Maintain strong, collaborative relationships with customers to ensure satisfaction and service excellence.
• Coordinate staffing and scheduling to meet production demands and customer requirements.
• Accurately enter and manage time, production data, and other required inputs within company systems.

Skills

Leadership

Communication

Organizational skills

Customer service

Relationship management

Coaching

Team development

Shift flexibility

Tools

Salesforce

Job description

MS Companies is seeking a Quality Operations Supervisor for the automotive sector in New Castle, Indiana. The role leads inspection teams, ensures quality standards, and supports customer relations while leveraging MS Companies’ digital systems.

The position requires 2–3 years of supervisory experience in manufacturing, strong leadership and communication skills, and the ability to manage multiple priorities on a second shift. Comprehensive benefits and daily pay options are available.