254014 Receptionist/Adminisrator

NHS National Services Scotland; Edinburgh (IN); On-site; USD 28,112 - 36,144; Full time

Job summary

Milton Surgery, part of NHS Scotland, is seeking a Receptionist/Administrator to join an established team in Edinburgh. The role offers flexible hours, with shifts between 7:30 am and 6:00 pm, Monday to Friday, and a focus on patient‑centred administrative support.

You will provide reception duties, telephone cover, prescription handling, record summarising, audio typing and document workflow management within a friendly GP practice environment. Apply with CV and cover letter to Elaine Jenkins.

Qualifications

• Previous general practice and/or extensive admin & customer service experience (essential)

Responsibilities

• Reception and telephone cover
• Prescription administration
• Patient record summarising
• Audio typing
• Document workflow management
• Dealing with medical reports and other administrative tasks

Skills

Admin & customer service experience

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Position: Receptionist/Administrator (Full time & Part time hours available)

Hours: No. of hours per week are negotiable; Monday‑Friday working is essential.

Salary: Competitive salary, dependent on qualifications & experience.

Closing date: Friday 21st August 2026 (may close earlier).

About the Practice

Milton Surgery is a friendly and progressive GP Practice with a reputation for excellent person‑centred care and innovative working. We are a well‑established and respected medical practice, consisting of approximately 8,000 patients, working from a custom‑built health centre in North East of Edinburgh. Milton Surgery is within easy commute from the centre of Edinburgh and is within easy reach of The Borders, Glasgow, Fife and surrounding areas, with good road and rail links providing easy access to the practice and its many local amenities. We are a 5 GP partnership, supported by 2 salaried GPs, 1 practice nurse, 1 HCA and an experienced administrative team. This is a paperlite and Vision/Docman practice.

Role Overview

We are looking for a Receptionist/Administrator to join us as we embark on a new development. The team works on a rotational basis (early, middle and late shifts) with exact times varying due to contracted hours, but these will be between 7.30 am‑6 pm Monday to Friday. This is an exciting, varied and fast‑paced role, providing an excellent person‑centred administrative service to our patients and GPs.

Responsibilities

• Reception and telephone cover
• Prescription administration
• Patient record summarising
• Audio typing
• Document workflow management
• Dealing with medical reports and other administrative tasks

Qualifications

• Previous general practice and/or extensive admin & customer service experience (essential)

Application

Please apply by submitting your CV and covering letter by email to [e-mail].

General contact and informal enquiries to Elaine Jenkins, Practice Manager.