# 25 Paint Counter Sales (Full-Time)

Replacement Parts, Inc.; Pine Bluff, Northern (AR, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) employer matching

Company Paid Vacation, Holidays, and S

Medical, Dental, and Vision

Company Paid Basic Life Insurance &amp

Long Term Disability

Short Term Disability

Flexible Spending Accounts

Additional Supplemental Life Insurance

Accident Insurance

Hospital Indemnity

Employee Assistance Program

Employee Purchase Discounts

Scholarship Program

Earning Incentives and Bonuses

Job summary

The Paint Counter Salesperson at Replacement Parts, Inc. provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports store operations through promotion of sales programs and other customer and team activities.

Responsibilities include determining parts and paint needs, mixing paint, handling cash/credit, researching inventory, and coordinating deliveries while maintaining a professional appearance and safety compliance.

Qualifications

• High School Diploma or equivalent; 1 year pro automotive parts experience or 2 years hobbyist experience.
• Ability to read and interpret safety rules, write routine reports, and speak before groups.
• Ability to calculate discounts, interest, commissions, proportions, percentages.
• Ability to apply common sense to carry out instructions.
• Basic computer knowledge including web browsing and Microsoft Office.
• Valid driver’s license (Class E) and clean driving record; ASE certifications preferred.

Responsibilities

• Provide exceptional customer service by determining parts/paint needs, processing paint formulas, and assisting customers.
• Research parts and paint availability via computer and catalogs for stock numbers and pricing.
• Mix paint for customers, pull orders, check in, stock and display items.
• Handle cash and credit transactions and invoice customer accounts.
• Prioritize deliveries and assign to drivers when applicable.
• Process cores returns and ensure proper credits and paperwork.
• Maintain store inventory and cooperate with team to meet store goals.
• Follow safety guidelines and company policies.

Skills

Customer service

Cash handling

Inventory awareness

Communication

Education

High School Diploma

Tools

Microsoft Office

Job description

The Paint Counter Salesperson provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of the Bumper to Bumper Auto Parts store operations through promotion of sales programs and other customer and team-related activities. Sales activities focus on the sale of automotive paint, industrial paint, paint supplies and equipment aftermarket which may also include automotive replacement parts.

The Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy‑duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the \"Bumper to Bumper Auto Parts\" family.

Essential Duties and Responsibilities

• Provide exceptional customer service including assisting in determining parts and/or paint needed, processing paint formulas utilizing the computer, mixing paint, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer.


• Research parts and paint availability through computer and catalogs for stock numbers, inventory status, and pricing.


• Mix paint for customers, pull parts orders, check in, put up, straighten, dust, and rearrange stock as needed.


• Handle cash and credit transactions; properly invoice/credit customer accounts.


• Prioritize the order of delivery items and assign deliveries to drivers, if applicable.


• Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork.


• Work home store inventory/assist in other location’s inventory, if assigned.


• Cooperate and coordinate well with coworkers and as a team member.


• Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices and policies.


• Open and/or close the store if given key holder responsibility.


• Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area.


• Maintain neat, clean, and professional appearance.


• Perform any other tasks as assigned.

Our Benefits (all benefits are based on eligibility and subject to change)

• 401(k) employer matching


• Company Paid Vacation, Holidays, and Sick Days


• Medical, Dental, and Vision


• Company Paid Basic Life Insurance & Long Term Disability


• Short Term Disability


• Flexible Spending Accounts


• Additional Supplemental Life Insurance


• Accident Insurance


• Hospital Indemnity


• Employee Assistance Program


• Employee Purchase Discounts


• Scholarship Program


• Earning Incentives and Bonuses

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.

Continuous Learning - Strives to continuously build knowledge and skills.

Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Managing Customer Focus - Promotes customer focus; establishes customer service standards; monitors customer satisfaction.

Ethics - Treats people with respect; keeps commitments.

Organizational Support - Follows policies and procedures; supports organization's goals and values.

Sales Skills - Maintains customer satisfaction.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School Diploma or equivalent experience or motivation to pursue a GED; at least one year of professional automotive parts experience or two years of hobbyist automotive parts experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.

Certificates, Licenses, Registrations

Valid driver's license (Class E required for all Missouri locations) and clean driving record. ASE certifications preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel, reach with hands and arms, and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment, flammable and hazardous material.

Replacement Parts, Inc. is an equal opportunity employer committed to hiring and retaining the most qualified individuals based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.