24K Customer Technical Service Engineering Intern (Summer 2027)(Onsite)

Pratt & Whitney; East Hartford (CT); On-site; USD 37,000 - 82,000; Full time

Benefits offered by this job

Relocation Eligibility

Job summary

RTX in the United States is seeking an Engineering Intern focused on Mechanical Systems and Nacelle hardware within the PW1500G/PW1900G team. This hands-on role provides exposure to supporting airline and shop customers through technical data and documentation.

You will work with global teams to address customer questions, develop engine maintenance documents, and collaborate with suppliers and airframe partners to improve reliability and throughput.

Qualifications

• Pursuing a Bachelor’s or Advanced degree in Mechanical or Aerospace Engineering or STEM.
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Minimum 3.0 cumulative GPA.

Responsibilities

• Initiate and oversee engine maintenance documents and service bulletins to support airline and shop customers.
• Interface with airline operators, MRO shops, and field service reps on nacelle hardware and engine systems.
• Respond to customer technical questions to keep fleets flying and maintain MRO throughput.
• Coordinate with Program Office, CFD/CIPTs, regulators, and suppliers to plan fleet management solutions.

Education

Bachelor’s or Advanced degree in Mechanical Engineering, Aerospace Engineering or STEM

Tools

Microsoft Office Suite

Job description

Location:

US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG

Date Posted:

2026-10-14

Country:

United States of America

Location:

US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.

What You Will Do

This position is in the Commercial Engines Engineering, PW1500G/PW1900G (24K) Customer Technical Service team, for an Engineering Intern focused on Mechanical Systems and Nacelle hardware.

• Develop Technical Data: Initiate and oversee the creation of Engine Maintenance documents, Special Instructions, Service Bulletins and other documents to support airline and shop customers.
• Collaborate Globally: Interface with commercial airline operators, MRO shops, worldwide P&W Field Service Representatives, suppliers, and airframe companies (Airbus/A220, Embraer/E190) with a focus on mainline bearings, transmission system, oil system, and nacelle hardware.
• Support Critical Operations: Receive and respond to customer technical questions to keep fleets flying and maintain MRO shop throughput.
• Interface with Industry Experts: Coordinate and collaborate with the Program Office, Customer Fleet Directors (CFDs), Component Integrated Product Teams (CIPTs), regulatory authorities, maintenance data authors, field service representatives, Customer Service Managers, suppliers, and program partners to assess, plan and implement technical and logistic fleet management solutions.

What You Will Learn

• Engineering Interns at Pratt & Whitney work on challenging, meaningful, and impactful projects across our business.
• Our intern program seeks to help you develop an understanding of the aerospace industry and learn about our company and its operations.

Qualifications You Must Have

• Must be pursuing a Bachelor’s or Advanced degree in Mechanical Engineering, Aerospace Engineering or Science, Technology, Engineering, or Mathematics (STEM) field and actively enrolled through the completion of the internship session
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint, and/or Outlook)
• Minimum 3.0 Cumulative GPA

Experience may be obtained through on-the-job experience, research, coursework, or projects.

Qualifications We Prefer

• Pursuing a degree in Mechanical Engineering or Aerospace Engineering
• Experience working both independently and in a team environment.
• Prior RTX internship, co-op, or work experience.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Eligibility

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.