24/7 Veterinary Client Care Supervisor

Hong Kong Study Skills Research Institute; Arlington (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

I-20 Animal Medical Center in Arlington, TX is looking for a CSR Supervisor to lead their team. This role involves ensuring an exceptional client experience, supporting front desk operations, and coaching team members during high-stress periods.

The ideal candidate will thrive in a busy environment and must have a flexible schedule as we are a 24hr Veterinary hospital. Positivity and professionalism in every interaction are essential.

Qualifications

• Compassionate and motivated individual with experience in client service.
• Ability to coach team members and manage front desk operations.
• Flexible schedule required for 24hr shifts.

Responsibilities

• Lead the customer service team to ensure an exceptional client experience.
• Support front desk operations and maintain smooth patient flow.
• Handle high-stress situations with professionalism.

Job description

I-20 Animal Medical Center in Arlington, TX is looking for a CSR Supervisor to lead their team. This role involves ensuring an exceptional client experience, supporting front desk operations, and coaching team members during high-stress periods.

The ideal candidate will thrive in a busy environment and must have a flexible schedule as we are a 24hr Veterinary hospital. Positivity and professionalism in every interaction are essential.