24/7 SOC Dispatcher for Critical Incident Response

Allied Universal®; San Francisco (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Allied Universal in San Francisco, CA is hiring a Security Operations Center Dispatcher. The role involves monitoring alarms and CCTV, answering calls, dispatching via radio, and logging incidents within a 24/7 SOC environment.

Ideal candidates will hold a high school diploma, meet licensing requirements where applicable, and demonstrate strong analytical and communication skills to coordinate with security teams and field personnel.

Qualifications

• High school diploma or equivalent required.
• State/local licensing may apply depending on area.
• Strong analytic, reporting and prioritization skills.
• Ability to communicate with IT and Security teams clearly.
• Experience operating radio, phone, and console equipment.

Responsibilities

• Alarm monitoring and CCTV oversight conducted 24/7.
• Answering phones and operating IP telephone systems.
• Radio dispatch and multi-channel communications.
• Log calls and incidents; issue reports as needed.
• Coordinate with SOC staff and document activities.

Skills

Alarm monitoring

CCTV monitoring

Analytical thinking

Effective communication

Education

High school diploma or equivalent

Tools

IP telephone system

Radio dispatch

Computer systems familiarity

Job description

Allied Universal in San Francisco, CA is hiring a Security Operations Center Dispatcher. The role involves monitoring alarms and CCTV, answering calls, dispatching via radio, and logging incidents within a 24/7 SOC environment.

Ideal candidates will hold a high school diploma, meet licensing requirements where applicable, and demonstrate strong analytical and communication skills to coordinate with security teams and field personnel.