24/7 Shift Service Technician (HVAC/Electrical/Mechanical/Fire)

CDC Data Centres; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Join a leading company in secure data centre facilities as a Service Technician focused on critical infrastructure maintenance and incident response. This role requires 2+ years of relevant experience and a relevant trade qualification. Working in a team, you’ll be crucial in responding to alerts and ensuring operational integrity while benefitting from extensive training and a supportive environment.

Benefits

Tailored CDC Academy

CDC Day

Parental Leave

Volunteer Leave

Employment Assistance Program

CDC Social Events

Qualifications

• 2+ years of experience in trade or critical facilities.
• Prior experience in critical infrastructure environments.
• Experience operating Building Management Systems or Energy Management Systems.

Responsibilities

• Respond to service requests and emergency faults promptly.
• Conduct initial fault finding and determine causes.
• Ensure timely completion of planned maintenance and adherence to safety policies.

Skills

Fault-finding

Critical infrastructure management

Building Management Systems

Electronic monitoring systems

Education

Trade or tertiary qualification in Electrical

Trade or tertiary qualification in Mechanical or Mechatronics

Trade or tertiary qualification in Refrigeration

Trade or tertiary qualification in Telecommunications

Trade or tertiary qualification in Fire

Job description

• Melbourne's team is expanding with a new Data Centre. Join our team from August 2025
• Tailored CDC Academy and hands-on training provided
• 24/7 Shift - 2 days, 2 nights- 4 days off

About Us:

CDC Data Centresis Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operationsprovide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role:

In this role, you support a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. The Service Technician – Shift Team role will be the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors.

Shift team members will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The position will monitor the critical infrastructure 24 hours a day, 7 days a week and be able to make quick decisions on prioritisations and escalations based on their experience. The shift team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to pre-defined MOPs.

Other responsibilities include:

• Promptly responding to service requests and emergency faults.
• Conduct initial fault finding, determine causes, and implement remedies.
• Communicate repair timelines with internal teams for coordinated client communications.
• Perform critical switching to prevent disruptions in case of equipment failure.
• Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies.

Benefits, Training and Offerings:

Our training program provides tailored content through our CDC Academy, specifically designed for individuals starting out in this role. You'll learn hands-on by shadowing and working alongside our experienced Service Technicians, gaining essential knowledge to develop your skillset.

CDC offers excellent employment conditions and benefits such as:

• CDC Academy -Mark your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
• CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
• Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
• Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
• Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
• CDC Social Events - CDC’s offers staff and their family’s inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.

About You:

• We are looking for a passionate person who has a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, or Telecommunications).
• 2+ years of experience in trade or critical facilities.
• Prior experience in critical infrastructure environments with adherence to strict procedures.
• Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
• Exposure to data center equipment, including CRAC units, UPS, generators, and fire systems.
• Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements.

Please note: this position works on a rotational 12hr shift roster (2 days, 2 nights – 4 off)

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you're looking to be part of Australia and New Zealand's leading large-scale data centre innovator, submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and we encourage everyone to bring their authentic selves to work.

Closing Date: Applications close 11:59pm Sunday, 15th June