24/7 Security Dispatch & Alarm Monitor

Chenega Security SBU; Cheltenham (MD); On-site; USD 25,000 - 40,000; Full time

Job summary

Chenega Naswik International, LLC is seeking a dependable Dispatch / Alarm Monitor to support security operations at assigned locations. The role involves monitoring alarm and CCTV systems, communications networks, and emergency notification systems, serving as a critical link between security personnel, public safety, and facility staff.

The ideal candidate communicates calmly in fast-paced environments, supports mission-critical operations, and assists in emergency response coordination to

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years of age.
• Certified to perform dispatcher duties by APCO Institute Emergency Telecommunications program.
• Must possess and maintain a valid state driver’s license.
• Ability to communicate clearly and professionally during high-stress and emergency situations.
• Must successfully pass required background screening.

Responsibilities

• Monitor CCTV, intrusion detection, fire alarm, duress, and early warning systems.
• Receive, evaluate, and dispatch emergency and non‑emergency calls for assistance.
• Answer and process calls from employees, visitors, security personnel, law enforcement agencies, and the public.
• Maintain effective communication with security personnel, supervisors, and emergency responders.
• Relay critical information accurately and promptly to appropriate personnel.
• Monitor radio communications and document operational activities.
• Control, issue, track, and maintain accountability for facility keys and related security assets.
• Maintain security of assigned communications equipment, work areas, and operational systems.
• Record incidents, alarms, dispatch activities, and other events in required logs.

Skills

Clear communication

Multitasking

MS Office

Calm under pressure

Fast learner

Education

High School Diploma or GED

APCO Institute Emergency Telecommunications certification

Job description

Chenega Naswik International, LLC is seeking a dependable Dispatch / Alarm Monitor to support security operations at assigned locations. The role involves monitoring alarm and CCTV systems, communications networks, and emergency notification systems, serving as a critical link between security personnel, public safety, and facility staff.

The ideal candidate communicates calmly in fast-paced environments, supports mission-critical operations, and assists in emergency response coordination to