24/7 Security Console Operator — CCTV & Access Control

Broadridge Financial Solutions; Edgewood (NY); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge Financial Solutions in New York City is seeking a Physical Security Console Operator to monitor CCTV, access control, security records, and badge issues at a 24/7 on-site facility. You will patrol, report, and respond to alarms while ensuring site safety and asset protection.

The role requires a High School diploma, clear communication, vigilance, and basic MS Office skills; CPR is preferred. Expect overtime and a dynamic shift schedule with potential travel as needed.

Qualifications

• High School diploma or equivalent is required.
• Ability to communicate clearly with security and facility personnel.
• Must be vigilant, reporting any security issues or incidents.
• Knowledge of filing and phone courtesy; basic computer skills (MS Excel/Word/PowerPoint) required.
• CPR certification preferred.

Responsibilities

• Overseeing the physical security of the site in regards to protection of assets and personnel
• Supervising and controlling personnel access into the facility
• Monitoring and reporting event alarms triggered on the access control system and/or CCTV, ID/access badge issues, and the historical log book
• Responding to, evaluating, and resolving any event alarms received at the console monitoring station
• Conducting roving patrol inspections of Broadridge facilities and notifying the proper Broadridge authority of issues
• Keeping the Security Management Team informed of all security matters and performing additional duties as directed
• Must be able to work occasional overtime
• Shift is subject to change based on coverage and department needs
• Must be able to travel and perform other related duties and functions as assigned by management

Skills

Security monitoring

Communication

Vigilance

Attention to detail

Education

High School diploma or equivalent

CPR certification preferred

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Broadridge Financial Solutions in New York City is seeking a Physical Security Console Operator to monitor CCTV, access control, security records, and badge issues at a 24/7 on-site facility. You will patrol, report, and respond to alarms while ensuring site safety and asset protection.

The role requires a High School diploma, clear communication, vigilance, and basic MS Office skills; CPR is preferred. Expect overtime and a dynamic shift schedule with potential travel as needed.