24/7 Roadside Tire Service Technician

Service Tire Truck Center, Inc.; Town of Islip (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Service Tire Truck Center, Inc. is seeking an on-site Emergency Road Service Technician to respond to calls 24/7, performing tire repairs, replacements, and related tire/wheel service at customer locations or on the road.

The role requires the ability to lift up to 100 pounds, operate a service truck and tools, and maintain safe, professional service with accurate work orders and paperwork.

Qualifications

• Education and/or experience: 1 year or more related work experience helpful. STTC will train.
• Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before customers or employees of STTC.
• Basic mathematical skills.
• Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.
• Certificates, Licenses, Registrations: Valid driver’s license and clean driving record.
• Equipment: Capable of operating lift gates, service truck, service tools, air compressors, hydraulic jacks, air guns, air gauges, mounting and balancing machines in the service shop or from a service truck; and computer and office equipment.
• Dress code: Uniforms provided by Service Tire Truck Centers; maintain clean and professional appearance.

Responsibilities

• Perform 24-hour Emergency Road Service and be in rotation of on-call duty and/or back-up duty.
• Mounting, dismounting, balancing, replacing, repairing of truck tires at STTC, customer’s location or on the road using a service vehicle or in-service shop.
• Raise vehicle with hydraulic jack, use air tools and heavy hand-held tools; repair tires using inspection equipment, drills, and rollers.
• Perform all tasks in a safe and efficient manner with provided safety equipment.
• Complete service work orders with required information before giving to Service Manager.
• Ensure all products leave with proper paperwork and report safety issues or policy violations to management.

Skills

Customer service

Problem solving

Oral communication

Written communication

Teamwork

Attendance / punctuality

Safety awareness

Organizational skills

Job description

Service Tire Truck Center, Inc. is seeking an on-site Emergency Road Service Technician to respond to calls 24/7, performing tire repairs, replacements, and related tire/wheel service at customer locations or on the road.

The role requires the ability to lift up to 100 pounds, operate a service truck and tools, and maintain safe, professional service with accurate work orders and paperwork.