24/7 Emergency Tire & Road Service Technician

STTC Service Tire Truck Center, Inc.; Towanda (Bradford County); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

STTC Service Tire Truck Center, Inc. is seeking a Tire Service Technician to respond to 24/7 emergency calls, performing tire repairs, mounting and balancing at customer locations or in-shop. You will be in a rotation for on-call duties, ensuring prompt, courteous service and safe operation of equipment.

The role requires ability to read safety instructions, basic math, and a valid driver's license. STTC will train and support professional growth in a fast-paced, customer-focused environment.

Qualifications

• Education and/or experience: 1 year or more related work experience; STTC will train.
• Language skills: ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before customers or employees of STTC.
• Basic mathematical skills.
• Valid driver’s license and clean driving record.

Responsabilités

• Respond to emergency road calls 24/7 and complete calls within 2 hours.
• Be proficient in duties of Inside Service Personnel (see that job description).
• Mounting, dismounting, balancing, replacing, repairing of truck tires at STTC, customer’s location or on the road using a service vehicle or in-service shop.
• Raise vehicle with hydraulic jack, use air tools and heavy hand-held tools.
• Repair truck tires using inspection equipment, drills, and rollers.
• Removing or replacing mounted tire assembly from vehicles.
• Ability to recognize repairable tires and properly perform repair.
• Keep service department clean and organized.
• Communicate all work performed via legible writing on tags, work orders and/or invoices.
• Perform all tasks in a safe and efficient manner. Use safety equipment and report unsafe actions to supervisor.
• Perform daily maintenance to vehicle, tools and equipment.
• Quote product and service prices to customer as needed.
• For night calls, call customer and/or dispatcher back upon completion of road call. Obtain PO’s.
• Complete service work orders with complete information before giving to Service Manager.
• Ensure all products leave with proper paperwork. Report policy violations.
• Ensure that VMR is complete and turned in to office weekly.

Connaissances

Customer service

Problem solving

Oral communication

Written communication

Teamwork

Reading comprehension

Formation

1 year related experience

Outils

Service truck operation

Lifting and balancing equipment

Hydraulic jacks

Air tools

Description du poste

STTC Service Tire Truck Center, Inc. is seeking a Tire Service Technician to respond to 24/7 emergency calls, performing tire repairs, mounting and balancing at customer locations or in-shop. You will be in a rotation for on-call duties, ensuring prompt, courteous service and safe operation of equipment.

The role requires ability to read safety instructions, basic math, and a valid driver's license. STTC will train and support professional growth in a fast-paced, customer-focused environment.