24/7 On-Call Emergency Tire Technician

STTC Service Tire Truck Center, Inc.; Jessup (Lackawanna County); On-site; USD 2,066,000 - 3,444,000; Full time

Job summary

STTC Service Tire Truck Center, Inc. is seeking a Tire Technician to perform emergency tire repairs, replacements, and general tire service at customer locations or on the road.

You will operate service equipment, balance and repair tires, and ensure safe, timely service with a focus on customer satisfaction. The role requires readiness for on-call, ability to read and follow safety instructions, and a valid driver’s license with a clean driving record.

Qualifications

• Education and/or experience: 1 year or more related work experience helpful. STTC will train.
• Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before customers or employees of STTC.
• Basic mathematical skills.
• Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.
• Computer skills: Ability to use computer; training will be provided as needed.
• Certificates, Licenses, Registrations: Valid driver’s license and clean driving record.
• Equipment: Capable of operating lift gates, service truck, service tools, air compressors, hydraulic jacks, air guns, air gauges, mounting and balancing machines in the service shop or from a service truck; and computer and office equipment.
• Dress code: Uniforms are provided by Service Tire Truck Centers at a reasonable cost per company policy. Uniforms must remain clean and free from holes or tears. Present a well groomed and professional appearance to STTC customers.

Responsibilities

• Responds to emergency service calls, 24 hours/day, 7 days/week, to perform tire repairs, replacements, and general service at customer location or on the road.
• Perform 24-hour Emergency Road Service; be in rotation of on-call duty and/or back-up duty; complete road calls within 2 hours.
• Mounting, dismounting, balancing, replacing, repairing of truck tires at STTC or customer location.
• Operate service truck and use hydraulic jacks, air tools, and tire service equipment safely and effectively.
• Prepare service work orders with complete information for the Service Manager.
• Quote product and service prices to customers as needed; ensure proper paperwork with orders.
• Maintain clean and stocked service vehicle; follow safety rules and company policies.
• Communicate work performed via legible notes on tags, orders, and invoices.

Skills

Problem Solving

Customer Service

Oral Communication

Written Communication

Teamwork

Organizational Support

Planning / Organizing

Safety and Security

Quality

Adaptability

Attendance / Punctuality

Dependability

Initiative

Job description

STTC Service Tire Truck Center, Inc. is seeking a Tire Technician to perform emergency tire repairs, replacements, and general tire service at customer locations or on the road.

You will operate service equipment, balance and repair tires, and ensure safe, timely service with a focus on customer satisfaction. The role requires readiness for on-call, ability to read and follow safety instructions, and a valid driver’s license with a clean driving record.