24/7 NOC Analyst for AI Compute & Data Center Ops

Lightning AI; Fort Worth, Lisle, Quincy (TX, IL, WA); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Meaningful Equity (RSUs)

401(k) matching and pension

Unlimited PTO

Sabbatical program

Hybrid work model

In-office meals

Job summary

Lightning AI is seeking a Network Operations Center (NOC) Analyst to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This role focuses on telemetry analysis, infrastructure monitoring, and independent diagnosis of compute, network, and hardware systems.

You will serve as the first line of technical response—analyzing telemetry signals, diagnosing system anomalies, and troubleshooting Linux and network-layer issues before

Qualifications

• Hands-on Linux experience with command-line proficiency and log analysis.
• Understanding of TCP/IP, DNS, routing, and diagnostic tools (ping, traceroute, netstat, tcpdump).
• Ability to diagnose technical issues independently and exercise good judgment in ambiguous situations.
• Clear, precise communication and strong technical documentation skills.
• Availability to work overnight and rotating shifts in a 24/7 environment.

Responsibilities

• Monitor data center systems using telemetry, dashboards, and alerts to detect anomalies and issues.
• Diagnose Linux systems, network connectivity, and hardware health using command-line tools and logs.
• Troubleshoot network-layer issues including connectivity and routing.
• Triage incidents and elevate to appropriate teams with accurate summaries and logs.
• Create and maintain detailed tickets documenting steps and observations.
• Identify recurring alert patterns to improve monitoring coverage.

Skills

Linux

Command-line

Log analysis

Networking concepts

TCP/IP

DNS

Routing

Diagnostic tools

Communication

Overnight shifts

Tools

Grafana

Datadog

Prometheus

Bash

Python

Job description

Lightning AI is seeking a Network Operations Center (NOC) Analyst to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This role focuses on telemetry analysis, infrastructure monitoring, and independent diagnosis of compute, network, and hardware systems.

You will serve as the first line of technical response—analyzing telemetry signals, diagnosing system anomalies, and troubleshooting Linux and network-layer issues before