24/7 IT Systems & Help Desk Specialist

Management Applications, Inc.; Santa Cruz (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A technology services company is seeking IT Professionals in Marina, CA to monitor and support its IT infrastructure. Responsibilities include 24x7 monitoring of servers and networks, dedicated Help Desk support, and ensuring network security. Candidates must submit a resume with skills related to monitoring, troubleshooting, and support, along with their minimum salary requirements. This role requires a proactive approach to managing multiple systems within a Microsoft Windows environment.

Responsibilities

• Monitor servers and desktops 24x7 across two locations.
• Provide dedicated Help Desk support via email, web, or phone.
• Ensure network security and data backup solutions.

Skills

24x7 monitoring

Help Desk support

Network security

Troubleshooting

Microsoft Windows environment

Data backup and disaster recovery

Tools

DELL PowerEdge

Cisco 2921 firewall

Microsoft Hyper-V

Ubiquiti Edgerouters

Job description

A technology services company is seeking IT Professionals in Marina, CA to monitor and support its IT infrastructure. Responsibilities include 24x7 monitoring of servers and networks, dedicated Help Desk support, and ensuring network security. Candidates must submit a resume with skills related to monitoring, troubleshooting, and support, along with their minimum salary requirements. This role requires a proactive approach to managing multiple systems within a Microsoft Windows environment.