24/7 Fire Dispatcher — Incident Coordination & Communications

Emergency Telecommunicator Services

Kountze (TX)

On-site

USD 42,000 - 64,000

Full time

5 days ago

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Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Kountze, TX is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

A high school diploma and strong data-entry skills are expected, with shift work including nights and overtime common. Dispatch roles require meticulous attention to detail, calm decision-making under pressure, and proficiency with

Qualifications

High school diploma commonly required; some employers provide entry-level instruction.
Excellent communication and listening skills essential for radio and phone coordination.
Ability to manage multiple incidents and information streams accurately under pressure.

Responsibilities

Receive and document reports of fires, rescues, alarms, and hazardous conditions.
Verify incident locations, access information, and reported risks.
Alert stations and dispatch apparatus using approved response assignments.
Monitor radio channels, unit availability, and incident status.
Relay information about occupants, hazards, and changing conditions.
Process requests for additional resources through established procedures.
Coordinate mutual-aid communications when assigned.
Record dispatch times, unit movements, and significant incident updates.