24/7 Fire Dispatcher — Critical Incident Communications

County Emergency Communications; Helena (MT); On-site; USD 38,000 - 65,000; Full time

Job summary

County Emergency Communications offers Fire Dispatcher opportunities in Montana. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, handling incident information and maintaining communication with responding crews.

Roles require organized information handling and clear radio communication. Training may be provided, with certifications potentially required for specialized assignments and ongoing professional development.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Education

High school diploma or GED

Job description

County Emergency Communications offers Fire Dispatcher opportunities in Montana. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, handling incident information and maintaining communication with responding crews.

Roles require organized information handling and clear radio communication. Training may be provided, with certifications potentially required for specialized assignments and ongoing professional development.