24/7 Fire Dispatcher: Critical Incident Communications

County Emergency Communications; Dawson Springs (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Dawson Springs Fire Department seeks a Fire Dispatcher to coordinate emergency responses from a municipal communications center. You will receive incident information, document details, and relay instructions to responding crews.

This full-time on-site position requires clear radio communication, strong attention to detail, and the ability to stay calm under pressure during major incidents. Training is provided by the hiring agency.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Record keeping

Multitasking

Education

High school diploma or equivalent

Tools

Dispatch software

Radio equipment

Job description

Dawson Springs Fire Department seeks a Fire Dispatcher to coordinate emergency responses from a municipal communications center. You will receive incident information, document details, and relay instructions to responding crews.

This full-time on-site position requires clear radio communication, strong attention to detail, and the ability to stay calm under pressure during major incidents. Training is provided by the hiring agency.