24/7 Fire Dispatcher — Critical Emergency Communications

County Emergency Communications; City of Troy (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Retirement programs

Job summary

County Emergency Communications in Troy, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires vigilance, precise data entry, and adherence to established response plans, with shifts that may include overnight, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Troy, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires vigilance, precise data entry, and adherence to established response plans, with shifts that may include overnight, weekends, and holidays.