24/7 Fire Dispatch Specialist

911 Emergency Communications; Cottonwood Shores (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications is seeking Fire Dispatchers in Marble Falls, TX. This role coordinates responses to fires, rescues, and hazardous conditions, maintaining contact with responding crews and alerting resources.

Dispatchers must handle information accurately, follow established plans, and communicate clearly over radio. The position may require overnight shifts, weekends, holidays, and overtime to support major incidents. A high school diploma is commonly required.

Qualifications

• Ability to organize information accurately and rapidly.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or related training may be required for some posts.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access details, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Radio communications

Data entry

Organizational skills

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications is seeking Fire Dispatchers in Marble Falls, TX. This role coordinates responses to fires, rescues, and hazardous conditions, maintaining contact with responding crews and alerting resources.

Dispatchers must handle information accurately, follow established plans, and communicate clearly over radio. The position may require overnight shifts, weekends, holidays, and overtime to support major incidents. A high school diploma is commonly required.