24/7 Fire Dispatch & Communications Operator

Emergency Telecommunicator Services; Hortonville (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Hortonville, NY, seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

A high school diploma or GED is commonly required; some positions may require fire dispatch training and certification. Applicants should be comfortable with computer systems, maps, data entry, and radio communications.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Clear radio communication

Attention to detail

Multitasking under pressure

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Hortonville, NY, seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

A high school diploma or GED is commonly required; some positions may require fire dispatch training and certification. Applicants should be comfortable with computer systems, maps, data entry, and radio communications.