24/7 Fire Communications Dispatcher

911 Emergency Communications; St. Louis (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

911 Emergency Communications in Saint Louis is seeking skilled Fire Dispatchers to coordinate responses to fires and related emergencies. You will receive incident information, document details, and relay critical updates to responding crews within established procedures.

Role requires sharp attention to data accuracy, calm under pressure, and excellent communication via radio and computer systems. Staffing may include overnight, weekend, and holiday shifts depending on incident demand.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Some employers offer entry-level instruction; experience welcomed in fire communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Calm under pressure

Clear communication

Education

High School Diploma or equivalent

Tools

Dispatch software

Radio systems

Maps and GIS tools

Job description

911 Emergency Communications in Saint Louis is seeking skilled Fire Dispatchers to coordinate responses to fires and related emergencies. You will receive incident information, document details, and relay critical updates to responding crews within established procedures.

Role requires sharp attention to data accuracy, calm under pressure, and excellent communication via radio and computer systems. Staffing may include overnight, weekend, and holiday shifts depending on incident demand.