24/7 Fire Communications Dispatcher

County Emergency Communications; Fairmont (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications seeks qualified dispatchers to document incidents such as fires and rescues, verify locations, and coordinate dispatch actions. You will monitor radio channels and relay critical information to responders, ensuring timely cooperation across units and mutual aid when required.

A high school diploma or equivalent is typically required. Training in fire/disaster dispatch and EMS dispatch may be requested for specific assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Accurate data entry

Radio communication

Maps

Computer systems

Education

High school diploma or GED

Job description

County Emergency Communications seeks qualified dispatchers to document incidents such as fires and rescues, verify locations, and coordinate dispatch actions. You will monitor radio channels and relay critical information to responders, ensuring timely cooperation across units and mutual aid when required.

A high school diploma or equivalent is typically required. Training in fire/disaster dispatch and EMS dispatch may be requested for specific assignments.