24/7 DevOps Engineer – eCommerce Reliability

Redolent Infotech Pvt. Ltd.; Sunnyvale (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Redolent Infotech Pvt. Ltd. seeks a DevOps Engineer in Sunnyvale, CA to support a 24/7 eCommerce search service. The role involves on-call rotations, rapid alert responses, and coordinating with Site Ops and internal teams to resolve production issues.

The position emphasizes strong Linux, Bash, and debugging skills, with experience in GitHub, Jenkins, Python, Tomcat, Jetty, and related tooling. This is a quick-start, contract-oriented engagement with market-rate compensation.

Qualifications

• Comfortable in Linux (CentOS), fluent in bash shell.
• Excellent communicator - both in written English and verbal.
• Love for debugging: troubleshooting monitoring alerts and connectivity issues.
• Ability to read and understand server logs and produce meaningful issue analyses.
• Good analytics, troubleshooting skills and intuition about probable root cause.
• Comfortable with Github, Jenkins, Python, Tomcat, Jetty, IDE that supports Python, Java, yml, jinja.

Responsibilities

• Supporting and monitoring a 24/7 Search services on eCommerce website.
• Participation in on call rotation.
• Promptly responding to alerts and notifications from Site Ops.
• Promptly notifying relevant parties and acknowledging alerts.
• Promptly working with internal team members to solve production issues.
• Collecting approvals and running software rollouts post-approvals.
• Troubleshooting and fixing infrastructure issues from hardware layer to application layers with no or minimal supervision.
• Working on tailoring monitoring and alerting systems to avoid false positives and update alert related settings.
• Reviewing alerts, emails, updating relevant teams in meetings regarding issues and outages.

Skills

Linux/Unix

Bash scripting

English communication

Troubleshooting

Observability

On-call

Tools

GitHub

Jenkins

Python

Tomcat

Jetty

YAML/Jinja

Python IDE/Java IDE

Job description

Redolent Infotech Pvt. Ltd. seeks a DevOps Engineer in Sunnyvale, CA to support a 24/7 eCommerce search service. The role involves on-call rotations, rapid alert responses, and coordinating with Site Ops and internal teams to resolve production issues.

The position emphasizes strong Linux, Bash, and debugging skills, with experience in GitHub, Jenkins, Python, Tomcat, Jetty, and related tooling. This is a quick-start, contract-oriented engagement with market-rate compensation.