24-25 Clerical Assistant 2 Pool

Kutztown University of Pennsylvania; Kutztown (Berks County); On-site; USD 36,000; Full time

Job summary

Kutztown University is seeking Clerical Assistant 2 positions to support office functions, providing customer service to students and faculty. Ideal candidates must be computer proficient, organized, and reliable, with a focus on customer service and the ability to multitask under pressure. The role includes various administrative tasks essential for department operations.

Qualifications

• Experience in a diverse work environment required.
• Bilingual in Spanish is a plus.
• Experience with confidential information preferred.

Responsibilities

• Serve as department receptionist and perform secretarial duties.
• Maintain department budget reports and manage office correspondence.
• Provide customer service to students, faculty, and the public.

Skills

Computer Proficiency

Communication Skills

Customer Service Focus

Organizational Skills

Multitasking

Tools

Microsoft Office

Job description

These are clerical support positions requiring general office, telephone, and computer skills. Typical responsibilities may include, but are not limited to: serving as department receptionist and performing secretarial duties, such as providing front line customer service to students, faculty, staff and general public; maintaining the department's budget reports; organizing correspondence and business files, composition of letters, accurate typing, maintaining the department web page, and the opening and distribution of office mail.

This pool will be active for all Clerical Assistant 2 positions that are available for external candidates through the end of the 2024-25 year, as they become available to fill.These positions deal directly with students, faculty, staff, and the general public; therefore you must be personable, have a pleasant phone manner, be able to multitask, work under pressure and have a customer service focus.

• Must be computer proficient
• Experience in Microsoft Office
• Must have experience working in diverse work environment
• Must have exemplary communication skills
• Applicants must also be organized, efficient, highly reliable, and able to exercise initiative.

• Experience working with confidential information is a plus
• Bilingual in Spanish

This pool will remain open for positions available to external applicants.

Starting salary is $35,306.00, as determined by the AFSCME Collective Bargaining Agreement (CBA) (update 7/2024).

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

Successful interview, background clearance, and demonstration of ability are requisite qualifications for all positions. The University is very interested in hiring employees who have had extensive experience with diverse populations.

Non-Discrimination Statement
Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at [e-mail]. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University’s Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at 610-683-4782 or by email at [e-mail], or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at [e-mail]. Kutztown University’s Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.