23575 - Approved Premises Manager (SPO) - Braley House (Full-time)

Ministry of Justice

Massachusetts

On-site

USD 56,000 - 73,000

Full time

2 days ago

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Benefits offered by this job

Out-of-hours payments

Job summary

Ministry of Justice seeks an AP Manager to lead the Approved Premises team within the National Probation Service. You will supervise staff, ensure safe operation and compliance with national standards while managing risks posed by residents.

You will work within multi‑agency settings, maintain safeguarding duties, and participate in out‑of‑hours rotations. The role emphasizes equality, inclusion and continuous service improvement.

Qualifications

Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context.
Experience of risk management and assessment.
Ability to implement the services health and safety policies.
Experience of working flexibly as a member of a team to achieve performance targets.
Experience of contributing to the provision of effective administration and information systems.
Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency.
Experience of proactively championing diversity and inclusiveness both internally and externally.
Evidence of ability to evaluate practice and provide a practice perspective on policy development.
Interpret and apply performance reports.

Responsibilities

Provide effective management and leadership to the team.
Be accountable for the quality delivery of good practice and team performance improvement within policy and national standards.
Ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, CRCs and local business plans as required.
Access, interpret, analyse and apply performance data pro-actively to improve function and deliver organisational aims.
Proactively manage staff development, underperformance issues, attendance, health and safety, and diversity matters; adopt fair, objective decision-making.
Ensure AP staff manage risk appropriately and meet public protection standards and targets.
Contribute to public protection through multi-agency arrangements and casework review.
Manage self-harm, wellbeing and social care needs of residents and carry out First Aid as necessary.
Promote innovation and continuous improvement to service delivery.
Manage financial resources as delegated by the AP Area Manager.
Provide leadership in work with partners and stakeholders and represent the NPS as appropriate.
Facilitate effective communication between AP management and internal/external partners.
Respond to concerns of neighbours and the local community.
Undertake standby duties and participate in out-of-hours rota.
Ensure effective functioning of contracts for staffing, facilities and estates.
Play an active part in corporate management of the NPS and deliver safeguarding duties in line with policy.

Job description

There are 20 Approved Premises sites in Midlands - the merit list may be utilised for other sites within this area.

Overview of the job

This is a management role within the National Probation Service (NPS).

The job holder will be responsible for managing an Approved Premises (AP). They will manage the practice of AP staff within the designated site and ensure the effective management of risk posed by resident offenders.

Summary

The jobholder will manage the efficient and effective operation of the AP. They will supervise AP staff to ensure compliance with NPS strategy for use of AP. They will create and maintain a safe environment ensuring the safety of staff, residents, the public and the premises. They will offer support and cover to other teams/functions during periods of absence.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

The AP Manager will be expected to participate in an out-of-hours standby duty rota.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

To provide effective management and leadership to the team
To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards
To ensure that all team resources, are deployed efficiently and effectively.
To ensure that staff can efficiently and effectively meet the requirements of the NPS’ contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required
To access, interpret, analyse and apply performance data pro-actively in order to improve function/team performance, evaluate practice and deliver organisational aims
To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues
To ensure that AP staff manage risk appropriately, and meet all public protection standards and targets
To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback
To ensure that AP staff manage self-harm, wellbeing and social care needs of residents, and carry out First Aid as necessary in the case of injury or self-harm
To promote a culture of innovation and continuous improvement to service delivery
To manage financial resources as delegated by the AP Area Manager
In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role
To facilitate effective communication between the AP management team and internal and external partners
To respond positively to the concerns of neighbours and the community local to the AP.
To undertake ‘stand‑by’ duties and participate in the ‘out‑of‑hours’ rota, responding to issues as appropriate
To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
As a member of the AP Management Team, to play an active part in the corporate management of the NPS as necessary
Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
To undertake specific areas of responsibility as delegated by the Area Manager and any other duties as appropriate commensurate with the grading of the post
Demonstrate pro‑social modelling skills by consistently reinforcing pro‑social behaviour and attitudes and challenging anti‑social behaviour and attitudes
To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Behaviours

Leadership

Developing Self and Others

Working Together

Making Effective Decisions

Delivering at Pace

Managing a Quality Service

Substantial experience with a proven record of good practice in a variety of settings (including offender risk assessment and management) as a Probation Officer or from working within another criminal justice agency or related work context.

Experience of risk management and assessment

Ability to implement the services health and safety policies

Experience of working flexibly as a member of a team to achieve performance targets Experience of contributing to the provision of effective administration and information systems

Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency

Experience of proactively championing diversity and inclusiveness both internally and externally

Evidence of ability to evaluate practice

Evidence of ability to provide a practice perspective on policy development

Interpret and apply performance reports

Technical requirements

Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.

Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.The following qualifications gained in England and Wales were previously recognised as providing such eligibility: