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Aafes is seeking a Food Service Foreman to lead a team of Food Service Workers in delivering exceptional customer experiences and achieving store sales goals. You will plan workloads, create schedules, and foster accountability to meet service standards while guiding staff to resolve customer issues promptly.
The role offers a regular part-time schedule, weekend shifts, and opportunities to engage in DoD-related initiatives through the Exchange.
As a Food Service Foreman, you will lead a team of passionate and knowledgeable Food Service Workers who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Food Service Foreman at the Exchange?
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
THIS IS A REGULAR PART TIME POSITION - WEEKLY HOURS RANGE FROM 20 - 34 HOURS
ROTATING SCHEDULE IS SUBJECT TO CHANGE DUE TO OPERATIONAL NEEDS. MUST BE AVAILABLE TO WORK WEEKENDS.