2027 Summer IT Operations & Asset Management Intern

Ursa Major; Berthoud (CO); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Unlimited PTO - Vacation, Sick, etc.

Parental and Adoptive Leave

Medical, Dental and Vision Insurance

HSA/FSA Tax Advantage Accounts

Disability and Life Insurance

401k with Company Match

Job summary

Ursa Major is seeking an IT Operations & Asset Management Intern to help organize and document enterprise IT environments, manage asset data, and develop dashboards. You will work across HAM/SAM, CMDB, and IT platforms under the IT Manager, gaining exposure to cloud, networking, and datacenter operations.

The role emphasizes hands-on technical work, data analysis, documentation, and process improvements in a growing defense-oriented tech environment.

Qualifications

• Pursuing or completed degree in Information Technology, Information Systems, Computer Science, Engineering, or related field.
• Foundational experience with IT systems, hardware, networking, cloud platforms, or systems administration through coursework, internships, employment, labs, or personal projects
• Strong organizational and analytical skills with an interest in working with technical data
• Familiarity with hardware and software asset management, CMDBs, ITSM platforms, or similar systems is preferred
• Familiarity with Microsoft 365, Azure, endpoint management, or enterprise IT platforms is preferred
• Basic understanding of networking and enterprise IT infrastructure

Responsibilities

• Maintain and improve IT asset and infrastructure inventories, ensuring information is accurate, current, and actionable
• Assist with hardware, software, licensing, network, circuit, and infrastructure lifecycle management
• Assist with Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB initiatives
• Reconcile and clean up asset and configuration data across IT management platforms and other authoritative sources
• Build and maintain documentation for IT infrastructure, datacenter environments, network architecture, and technology services
• Develop reports and dashboards that provide visibility into IT assets, lifecycle, utilization, and operational health
• Assist with IT infrastructure projects, technology refresh initiatives, and process improvements
• Identify opportunities to improve IT operations through better data, standardization, and automation

Skills

Strong organizational and analytical "

Education

Information Technology / Information Systems / Computer Science related degree

Tools

Microsoft 365

Azure

Endpoint management

Job description

The future of aerospace and defense starts here.

Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands.

As a member of our Digital Operations team, you will have the opportunity to work alongside experienced IT professionals while helping build the systems, processes, and documentation that support a growing enterprise IT environment.

The IT Operations & Asset Management Intern will focus on improving visibility, organization, and lifecycle management across Ursa Major's IT environment. This role will help establish accurate and reliable information about the organization's hardware, software, infrastructure, network, datacenter, and technology services.

The ideal candidate is highly organized, technically curious, and interested in understanding how enterprise IT environments are structured and operated. This role will involve a combination of hands-on technical work, data analysis, documentation, and process improvement. The intern will have the opportunity to work across multiple areas of IT and contribute to projects that improve the organization's ability to manage and scale its technology environment.

This role will report to the IT Manager.

Responsibilities

• Maintain and improve IT asset and infrastructure inventories, ensuring information is accurate, current, and actionable
• Assist with hardware, software, licensing, network, circuit, and infrastructure lifecycle management
• Assist with Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB initiatives
• Reconcile and clean up asset and configuration data across IT management platforms and other authoritative sources
• Build and maintain documentation for IT infrastructure, datacenter environments, network architecture, and technology services
• Develop reports and dashboards that provide visibility into IT assets, lifecycle, utilization, and operational health
• Assist with IT infrastructure projects, technology refresh initiatives, and process improvements
• Identify opportunities to improve IT operations through better data, standardization, and automation

Experience/Requirements

• Currently pursuing or recently completed a degree, certification program, or equivalent coursework in Information Technology, Information Systems, Computer Science, Engineering, or a related technical field
• Foundational experience with IT systems, hardware, networking, cloud platforms, or systems administration through coursework, internships, employment, labs, or personal projects
• Strong organizational and analytical skills with an interest in working with technical data
• Familiarity with hardware and software asset management, CMDBs, ITSM platforms, or similar systems is preferred
• Familiarity with Microsoft 365, Azure, endpoint management, or enterprise IT platforms is preferred
• Basic understanding of networking and enterprise IT infrastructure

Critical Skills

• Exceptional attention to detail and commitment to data accuracy
• Ability to organize, analyze, and improve large sets of technical information
• Strong analytical and problem-solving skills
• Ability to identify inconsistencies, gaps, and opportunities for process improvement
• Ability to communicate technical information clearly through documentation and presentations
• Comfortable working independently while collaborating with members of the IT team
• Eagerness to learn and take ownership of projects
• Demonstrated technical curiosity through coursework, internships, labs, or personal projects

What You Will Learn

• Enterprise IT operations and asset lifecycle management
• Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB concepts
• Datacenter and network infrastructure
• Hardware, software, and SaaS lifecycle management
• IT infrastructure documentation and architecture
• IT data management, reporting, and operational analytics
• Enterprise IT processes, standards, and governance
• How organizations build scalable and sustainable IT operations

Colorado law requires us to tell you the base compensation range of this role, which is $30.00/hour, determined by your education, experience, knowledge, skills, and abilities. What we can’t quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy.

Classification: Full-time Non-Exempt

Benefits Include: (Please note, Interns are not eligible for benefits)

• Unlimited PTO - Vacation, Sick, Personal, and Bereavement
• Paid Parental and Adoptive Leave
• Medical, Dental and Vision Insurance
• Tax Advantage Accounts (HSA/FSA)
• Employer Paid Short and Long Term Disability, Basic Life, AD&D
• Additional Benefit Options Including Voluntary Life and Emergency Medical Transport
• EAP Program
• Retirement Savings Plan - 401k with Company Match

NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role.

Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents).

Eligibility to obtain and maintain a U.S. Security Clearance.

We’re an equal‑opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.