2027 Summer IT Intern – Application Services (1) & Quality Assurance (1) & Data Management (1)

Western Reserve Group; Wooster (OH); On-site; USD 26,000 - 40,000; Full time

Job summary

Western Reserve Group in Wooster, OH offers a Summer 2027 IT Internship program designed to immerse students in the software development lifecycle. Interns will collaborate with cross-disciplinary teams on requirements, design, and deployment for a range of projects.

Prerequisites include CS/IS coursework and familiarity with web platforms, SQL, and BI tools. The program emphasizes problem management, QA awareness, and opportunities to contribute to process improvements.

Qualifications

• Pursuing or holding a degree in CS/IS from an accredited four-year institution.
• Experience with web platforms, front-end tech, and SQL queries.
• Familiarity with business intelligence tools (Cognos, Power BI, Tableau).
• Excel proficiency; ability to write SQL queries.

Responsibilities

• Collaborate across the Software Development Lifecycle from requirements to deployment.
• Manage and escalate problems/incidents as needed.
• Provide input into process improvements and automation opportunities.

Skills

Web development

SQL queries

Communication

Education

CS/IS degree or pursuing

Tools

ASP/.Net

C#

Java

AngularJS

Job description

Summer 2027 - IT Internships

Salary Grade (6) 19.48 - 24.35 - 29.22

Essential Duties & Responsibilities

• Collaborate through verbal and written communications with experienced cross-disciplinarians through the Software Development Lifecycle through elicitation of requirements, design, technical execution, quality assurance and deployment for a range of projects and/or initiatives.
• Manage and communicate problems/incidents with appropriate escalations.
• Provide input into process improvement, automation opportunities and influence technical solutions.

Basic Qualifications - Business Analysis

• Experience in computer science or information systems from an accredited four-year high school, college, or university.
• Ability to solicit and gather business requirements through WRG templates and processes.

Basic Qualifications - Software Development

• Experience in computer science or information systems from an accredited four-year high school, college, or university.
• Experience with front-end development, mobile application support and integrations and enterprise support.
• Experience programming with the languages and tools for web platforms (i.e., ASP, .Net, C#, Java, AngularJS, etc.)

Basic Qualifications - Quality Assurance

• Experience in computer science or information systems from an accredited four-year high school, college, or university.
• Familiarity with test case designs, develop and execution using test plans and functional specifications.

Basic Qualifications - Data Management

• Experience in computer science or information systems from an accredited four-year high school, college, or university.
• Familiarity with advanced functions in Excel (pivot tables, conditional logic, etc.)
• Ability to independently write SQL queries
• Familiarity with relational database structure and experience querying databases
• Experience using business intelligence reporting tools, such as Cognos, Power BI, or Tableau

Preferred Qualifications

• Knowledge of insurance industry
• Knowledge of Software Development Lifecycle (SDLC) methodologies and processes.
• Previous Information Technology internship experience in Software Development, Business Analysis and Quality Assurance is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees may be required to travel from time to time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The environment is quiet with needed interaction between other employees, immediate supervisor, and other company staff.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.