2027 Summer Intern: Business Analyst

Charter Communications; Sandy Springs (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Charter Communications, operating Spectrum, seeks motivated students for a paid internship in Georgia. This 11-week program runs May 26 through August 6, 2027, offering real-world exposure, professional development, mentorship, and networking within the telecommunications industry.

You’ll work with two teams, focusing 80% on department projects and 20% on internship experiences, with opportunities to present findings to leadership.

Qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028.
• Must be currently enrolled in an accredited College or University completing a bachelor's degree.
• Must have at least a 3.0 GPA or greater in current program.
• Ability to travel locally to Spectrum intern development events and activities throughout the program.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.

Responsibilities

• Support Device Trade-In and Upgrade team with analytics, operations and partner-facing initiatives.
• Conduct deep-drive analysis on trade-in reporting data, focusing on pricing trends and liquidation performance.
• Perform outlier analysis to flag pricing or performance anomalies and support data-driven decision-making.
• Review end-to-end trade-in and upgrade processes and identify inefficiencies for improvements.
• Assist in evaluating marketing promotions and optimize future promo strategies.
• Support buyer sourcing, onboarding new buyers and strengthening relationships.
• Collaborate cross-functionally with trade-in partners, marketing and operations to achieve program-wide goals.

Skills

Analytical thinking

Team collaboration

Strong written and verbalCommunication

Education

Bachelor's degree in Business Administration, Supply Chain, Management and Organization, Management Science and Engineering, Engineering Technology Management

Tools

Excel

Power BI

Tableau

SQL

Google Sheets

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

• You're a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
  • Business Administration, Supply Chain, Management and Organization, Management Science and Engineering, Engineering Technology Management, Business Technology Management
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you'll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience

As part of America's Connectivity Company, you'll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you'll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it's like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.

What you can expect in this role

As a Spectrum intern, you'll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-\u2011functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

Device Trade-\u2011In and Upgrade Team Intern will provide support to the Device Trade-\u2011In and Upgrade team by managing analytical, operational, and partner-\u2011facing initiatives across these functions. This position will play a critical role in driving liquidation improvements in partnership with our trade-\u2011in partner, conducting in-\u2011depth reporting analysis on model pricing and liquidation performance, and supporting outlier analysis to strengthen overall program performance. The intern will also review process flows and recommend improvements, assess and optimize marketing promotions tied to trade-\u2011in and upgrade offers, and help build stronger partner relationship through improved sourcing and onboarding practices. Overall, this role will enhance the efficiency, profitability, and customer experience of our device trade-\u2011in and upgrade programs.

• Partner with our trade-\u2011in vendor to identify and implement improvements to device liquidation rates and processes
• Conduct deep-\u2011drive analysis on trade-\u2011in reporting data, focusing on model-\u2011level pricing trends and liquidation performance
• Perform outlier analysis to flag pricing or performance anomalies and support data-\u2011driven decision-\u2011making
• Review current trade-\u2011in and upgrade process flows end-\u2011to-\u2011end, identifying inefficiencies and recommending improvements
• Assess the effectiveness of trade-\u2011in and upgrade marketing promotions, and support optimization of future promo strategies
• Support buyer sourcing efforts, including identifying and onboarding new buyers and strengthening existing buyer relationships
• Collaborate cross-\u2011functionally with trade-\u2011in partners, marketing, and operations teams to support program-\u2011wide goals; present findings and recommendations to the Trade-\u2011In and Upgrade team throughout the summer

Required qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor's degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

• Strong analytical and problem-\u2011solving skills, with the ability to interpret data and identify trends
• Proficiency in Microsoft Excel (pivot tables, formulas, data analysis); familiarity with Google Sheets a plus
• Comfort working with large data sets and reporting tools (e.g., Tableau, Power BI, or similar) preferred Basic understanding of SQL a plus, not required
• Strong written and verbal communication skills, with the ability to present findings clearly
• Detail-\u2011oriented with strong organizational skills to manage multiple workstreams
• Ability to collaborate cross-\u2011functionally with internal teams and external partners; Interest in retail operations, e-\u2011commerce, or device/trade-\u2011in industries a plus

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-\u2011being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.